UnknownCharges

Merchant dossier

Airbnb

Usually visible on statements

Online marketplace for short-term homestays and vacation rentals

Reviewed August 15, 2026 · High confidence

How Airbnb appears on your statement

AIRBNB *HM Standard homestay reservation booking

AIRBNB.COM Online trip booking or service fee

AIRBNB INC Direct debit or corporate card reservation

AIRBNB PAYMENTS Payment processing entity for US hosts and guests

Billed at booking confirmation, or split into two payments via Pay Less Upfront.

Refund timing by payment method

Payment method Window Notes
Store credit Immediate (within hours) Airbnb Travel Credit applies instantly to your account upon cancellation approval. Source: Airbnb Help Center, 2026
PayPal 0–1 calendar days PayPal refunds arrive within 24 hours of cancellation confirmation. Source: Airbnb Help Center, 2026
Apple Pay 1–3 business days Apple Pay and Google Pay refunds typically reflect within 1–3 business days. Source: Airbnb Help Center, 2026
Credit card 3–15 business days Major credit card refunds take up to 15 business days depending on issuer rules. Source: Airbnb Help Center, 2026
Debit card 3–15 business days Debit card reversals take up to 15 business days to clear banking batches. Source: Airbnb Help Center, 2026

The window in one line

Airbnb Travel Credit and PayPal post within 24 hours; credit cards require up to 15 business days.

  • Refund amount is calculated based on the host's cancellation policy (Flexible, Moderate, Strict, or Super Strict) and cancellation timestamp.
  • Airbnb Travel Credits reflect immediately and can be applied to any future stay or experience.

Predict your exact refund window with real dates →

Will the charge stand out?

Usually visible on statements

Always appears as AIRBNB or AIRBNB *HM followed by a unique confirmation code on statements.

Cancelling or returning

  1. Open the Airbnb app or website and select Trips.
  2. Choose the reservation you want to cancel.
  3. Click Show More Plans or Change or Cancel.
  4. Select Cancel Reservation and review the refund breakdown before finalizing.

Official channel: Airbnb

Questions, answered

Why does an Airbnb credit card refund take up to 15 business days?

Airbnb releases the refund file within 24 hours of cancellation. However, international clearing systems, card network interchange, and individual issuing banks can take up to 15 business days to post the credit to your statement.

Does Airbnb refund the service fee when I cancel?

Airbnb refunds the guest service fee if you cancel before the free cancellation deadline of the listing's policy, or if the host cancels the reservation.

Related charges

Mar 20 AIRBNB * INC Airbnb $540.00

Verified sources

Verified by: Merchant · Last reviewed August 15, 2026

Other merchant dossiers

adidas Refund windows by method + statement descriptors Airbnb Refund windows by method + statement descriptors Amazon Refund windows by method + statement descriptors Apple Refund windows by method + statement descriptors Best Buy Refund windows by method + statement descriptors Chewy Refund windows by method + statement descriptors Costco Refund windows by method + statement descriptors DoorDash Refund windows by method + statement descriptors eBay Refund windows by method + statement descriptors Etsy Refund windows by method + statement descriptors Google Refund windows by method + statement descriptors Grubhub Refund windows by method + statement descriptors Instacart Refund windows by method + statement descriptors Lyft Refund windows by method + statement descriptors Microsoft Refund windows by method + statement descriptors Nike Refund windows by method + statement descriptors Nordstrom Refund windows by method + statement descriptors REI Refund windows by method + statement descriptors Sephora Refund windows by method + statement descriptors SHEIN Refund windows by method + statement descriptors Steam Refund windows by method + statement descriptors Target Refund windows by method + statement descriptors Temu Refund windows by method + statement descriptors The Home Depot Refund windows by method + statement descriptors Ticketmaster Refund windows by method + statement descriptors Uber Eats Refund windows by method + statement descriptors Ulta Beauty Refund windows by method + statement descriptors Walmart Refund windows by method + statement descriptors Wayfair Refund windows by method + statement descriptors Zara Refund windows by method + statement descriptors

This page is informational, not financial advice. Refund windows are ranges based on merchant policy and issuer behavior — not promises. Policies change; verify with Airbnb or your bank before acting.