Contact UnknownCharges

Email us

Send details to [email protected], or use the report-a-charge form to compose a structured report with the details pre-filled. For the fastest, most useful reply, include:

• The exact descriptor as it appears on your statement (e.g. SQ *DAILY GRIND)
• The amount and the date the charge posted
• Your bank or credit card issuer
• Anything you've already checked (receipts, subscriptions, family sharing)

What we do with reports

Reports are read by a human and used to add new entries, correct outdated ones, and update source links. We don't ask for account numbers, and we can't help with individual disputes — for those, your bank has the final word.

Corrections

If a page cites something wrong, or a support link has gone stale, email us with the page URL and what you found. Evidence coverage varies: entries distinguish documented or corroborated interpretations from unconfirmed matches and pending review. A review date records an inspection of that entry; it does not establish who authorized your transaction.

Official updates & X (Twitter)

For public descriptor alerts, recurring fee warnings, and site updates, follow our official account on X: @unknowncharges1. You can mention or message us with cryptic descriptor sightings and questions.

This address is for site feedback only — it is not merchant support.