Contact

Contact UnknownCharges

Found a descriptor we haven't decoded — or a page that's wrong? Tell us.

Email us

Send details to [email protected], or use the report-a-charge form to compose a structured report with the details pre-filled. For the fastest, most useful reply, include:

  • The exact descriptor as it appears on your statement (e.g. SQ *DAILY GRIND)
  • The amount and the date the charge posted
  • Your bank or credit card issuer
  • Anything you've already checked (receipts, subscriptions, family sharing)

What we do with reports

Reports are read by a human and used to add new entries, correct outdated ones, and update source links. We don't ask for account numbers, and we can't help with individual disputes — for those, your bank has the final word.

Corrections

If a page cites something wrong, or a support link has gone stale, email us with the page URL and what you found. Every charge page on this site is verified against official sources, and we update entries with a review date when anything changes.

This address is for site feedback only — it is not merchant support.