The short answer
Unreviewed registry note: MICROSOFT* (or MSFT *) means the charge came from Microsoft — Xbox purchases, Microsoft 365 subscriptions, Windows Store apps, or Game Pass. MSBILL.INFO is Microsoft's billing support descriptor line.
How to read MICROSOFT* lines
- Unreviewed registry note: Xbox and Windows Store purchases carry MICROSOFT* followed by the product or publisher.
- Unreviewed registry note: Microsoft 365 plans show as MICROSOFT*365 or MICROSOFT*ULTIMATE depending on the plan.
- Unreviewed registry note: MSBILL.INFO with a phone number is Microsoft's billing line for recurring subscription renewals.
- Unreviewed registry note: Family Microsoft accounts can bill a shared card for Xbox Game Pass or Microsoft 365.
What to do, in order
- Check account.microsoft.com Unreviewed registry note: Microsoft's billing page lists every subscription and recent purchase across Xbox, Store, and 365.
- Review Xbox purchase history Unreviewed registry note: Game purchases and add-ons from the family's Xbox profiles show there, dated and itemized.
Quick questions
What is MSBILL.INFO?
Unreviewed registry note: Microsoft's billing line used on card statements, usually followed by a support phone number. It's a Microsoft subscription charge.
Why is my Microsoft charge from a publisher I don't know?
Unreviewed registry note: Xbox Store purchases can bill under the game's publisher. Account purchase history always shows the actual title.
Independent reference — not affiliated with Microsoft billing support or any company listed. Billing names and policies change; verify with the merchant or your bank before acting. Nothing here is financial advice.