The short answer
SCREAMING FROG *SPIDER is a verified software license charge from Screaming Frog Ltd for its industry-standard SEO Spider website crawler and technical audit desktop software.
Recognizing Screaming Frog License Charges
The billing descriptor SCREAMING FROG *SPIDER on your bank statement indicates a software license payment made to Screaming Frog Ltd for digital marketing tools. This transaction covers the Screaming Frog SEO Spider Desktop Software License, an advanced website crawling application utilized by search engine optimization professionals, digital marketing agencies, and web developers for technical website audits.
This charge appears on your statement because an annual software license key was purchased or renewed for another twelve-month operating period. Because these professional licenses operate on a yearly renewal cycle, the charge posts once per year on the exact anniversary date of the initial software purchase unless auto-renewal is turned off beforehand in your account settings.
To verify this software payment, search your business email records for license renewal invoices sent by Screaming Frog or check your account dashboard on their official website. If you wish to cancel future license renewals, log into your customer account portal or submit a support request prior to your next scheduled billing date to avoid unwanted charges and ongoing fees. Please review your account history regularly to maintain complete financial oversight and prevent unauthorized billing.
- Annual license renewal for Screaming Frog SEO Spider desktop software
- Purchase of additional license keys for SEO team members or technical auditors
- Log File Analyser annual software license renewal
- Agency multi-license volume tier renewal
- Check with your marketing, SEO, or web development team to see who uses the SEO Spider.
- Open the desktop application and navigate to Help > Licence to view the registered username and expiry date.
- Match the transaction amount against official invoices issued by Screaming Frog Ltd.
Can I receive a refund for an auto-renewed Screaming Frog license?
Screaming Frog offers refunds on annual license renewals if requested within 14 days of purchase, provided the license key has not been activated.
How do I reach Screaming Frog support?
Contact support at [email protected] or visit screamingfrog.co.uk/seo-spider.
Independent reference — not affiliated with Screaming Frog Ltd. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Screaming Frog Terms and Conditions https://www.screamingfrog.co.uk/terms/
- Screaming Frog SEO Spider Support https://www.screamingfrog.co.uk/seo-spider/support/
Reviewed Sep 11, 2026 · high · About UnknownCharges