The short answer
SCRIVENER *LITERATURE&LATTE is a legitimate software license charge from Literature & Latte Ltd for Scrivener, the comprehensive writing and manuscript structuring software for authors and screenwriters.
Why Scrivener Appeared on Your Card
The billing descriptor SCRIVENER *LITERATURE&LATTE on your credit card statement indicates a software purchase processed by Literature & Latte Ltd for creative writing software. Specifically, this transaction covers the Scrivener Manuscript Writing Software License, a specialized tool used extensively by novelists, screenwriters, journalists, and academic researchers to organize and write long-form literary projects.
This charge appears on your financial statement because you purchased a new user license key or paid for a major software version upgrade. Unlike cloud-based software tools, Scrivener is sold as a standard perpetual license rather than a recurring subscription, meaning your card is billed only when you initiate a deliberate purchase transaction online.
To verify this software purchase, search your email records for license delivery confirmation messages sent by Literature & Latte or their merchant of record, Paddle. If you have questions regarding your license key or need assistance with your software order, you can contact customer support through their official help portal to resolve any billing inquiries or technical questions. Please review your account history regularly to maintain complete financial oversight and prevent unauthorized billing.
- One-time perpetual desktop software license purchase for Scrivener for Mac or Windows
- Upgrade license fee from Scrivener 2 to Scrivener 3 at discounted educational or loyalty pricing
- Purchase of Scapple diagramming and brainstorming companion software
- iOS companion app purchase billed through Apple App Store
- Check whether an author, screenwriter, or student in your family recently downloaded Scrivener.
- Open Scrivener on your computer and select Scrivener > Registration to view license key details.
- Match the transaction amount against your purchase confirmation email from Literature & Latte or Paddle.
What is Scrivener's refund policy?
Literature & Latte offers a 14-day refund policy for direct web license purchases if you are not satisfied with the software. Contact sales support with your order reference.
How do I reach Literature & Latte customer support?
Submit a support ticket through literatureandlatte.com/support or email [email protected].
Independent reference — not affiliated with Literature & Latte Ltd. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Literature & Latte Refund Policy https://www.literatureandlatte.com/refund-policy
- Scrivener Support Knowledge Base https://www.literatureandlatte.com/support
Reviewed Sep 11, 2026 · high · About UnknownCharges