The short answer
A corporate or premium vehicle rental charge, Emerald Club booking, or toll fee billed by National Car Rental (Enterprise Holdings).
Decoding NATIONAL *CAR RENTAL
A line item on your statement reading NATIONAL *CAR RENTAL corresponds to a vehicle rental payment, corporate travel folio, security deposit authorization hold, or automated toll fee from National Car Rental.
Travelers frequently see this transaction when returning a vehicle rented through the Emerald Club bypass service or when airport locations place temporary security deposit holds ranging from two hundred to four hundred dollars on payment cards. The final settled amount reflects your corporate discount rate, airport concession fees, refueling charges, and applicable local taxes.
To review an itemized breakdown of your rental charges or download a formal receipt, visit nationalcar.com and access your reservation history. If you notice an unauthorized or incorrect fee, contact National customer care to dispute the line items before contacting your bank to ensure proper corporate accounting resolution. Inspecting final rental agreements immediately upon return helps catch billing discrepancies before charges post permanently. Checking travel folio details prior to departure ensures your corporate and personal travel expenses remain fully accounted for. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Review Emerald Club Receipt Log into nationalcar.com/receipts to download your itemized PDF rental agreement.
- Check Drop-and-Go Returns Fast drop-off returns process final charges automatically based on vehicle odometer and fuel scans.
- Verify Automated Toll Charges Highway tolls incurred via toll lanes bill post-rental via automated camera systems.
Hold Releases and Adjustments
Deposit authorization holds drop off within 3 to 5 business days after returning the vehicle.
Discrepancies in corporate rates or refueling adjustments can be handled online via Emerald Club customer support.
Disputing legitimate business car rentals through your card issuer risks Emerald Club account suspension.
Why did Enterprise Holdings, Inc. (National) charge my card or bank account?
Charges from Enterprise Holdings, Inc. (National) under statement descriptor "NATIONAL *CAR RENTAL" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Enterprise Holdings, Inc. (National)?
Log in to your Enterprise Holdings, Inc. (National) account portal at https://www.nationalcar.com/en/support.html to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Enterprise Holdings, Inc. (National). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- National Car Rental Policies & Terms https://www.nationalcar.com/en/support/rental-policies.html
- Consumer Financial Protection Bureau Commercial Protections https://www.consumerfinance.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges