The short answer
A hotel room stay, room service dining tab, or incidental authorization hold billed by Marriott International across its portfolio of 30 hotel brands.
Decoding MARRIOTT *HOTEL FOLIO
When your bank statement displays MARRIOTT *HOTEL FOLIO, it indicates a final settlement charge, room service tab, or incidental authorization hold processed by Marriott International across its extensive global portfolio of hospitality brands such as JW Marriott, Sheraton, Westin, Courtyard, and Residence Inn.
When guests check in at a Marriott property, the front desk frequently places a temporary incidental authorization hold ranging from fifty to one hundred dollars per night to cover potential room charges, mini-bar consumption, parking fees, and resort amenities. These pending holds clear automatically within several business days after departure.
The final posted transaction reflects your completed hotel room folio settlement upon checkout, which includes nightly room rates, local occupancy taxes, mandatory destination resort fees, and restaurant charges. To verify these expenses, you can log into your Marriott Bonvoy mobile app to download a detailed itemized PDF invoice of your stay. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Review Marriott Bonvoy Folio Log into marriott.com or the Marriott Bonvoy app to download your itemized post-stay PDF folio.
- Verify Incidental Release Pending authorization holds usually drop off within 3 to 5 business days after departure.
- Check Destination/Resort Fees Resort properties add daily facility surcharges ($30 to $60/night) to the final bill.
Disputes and Hotel Inquiries
If you observe unexpected mini-bar, parking, or damage charges on your folio, contact the hotel property's front office manager directly to request a line-item adjustment.
Disputing legitimate hotel folio charges through a credit card chargeback before contacting hotel management can lead to Bonvoy rewards account suspension.
Why did Marriott International, Inc. charge my card or bank account?
Charges from Marriott International, Inc. under statement descriptor "MARRIOTT *HOTEL FOLIO" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Marriott International, Inc.?
Log in to your Marriott International, Inc. account portal at https://www.marriott.com/help/default.mi to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Marriott International, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Marriott International Terms and Guest Policies https://www.marriott.com/about/terms-of-use.mi
- Consumer Financial Protection Bureau Guidance on Hotel Holds https://www.consumerfinance.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges