The short answer
The registry records Loom Video Messaging Platform as a possible interpretation of LOOM* VIDEO MESSAGING APP. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of LOOM* VIDEO MESSAGING APP mean?
- LOOM * VIDEO MESSAGING APP
- Before the asterisk, "LOOM" usually names the platform or parent company. After it, "VIDEO MESSAGING APP" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A charge on your bank statement displaying LOOM* VIDEO MESSAGING APP or LOOM ATLASSIAN corresponds to subscription billing for Loom, a screen recording and asynchronous video platform. Loom enables professionals and remote teams to record quick video messages, screen shares, and automated video transcriptions. Pricing is billed per creator seat on monthly or annual plans, with business tiers costing approximately $12 to $15 per user per month.
Unreviewed registry note: These recurring charges post to financial statements automatically on your billing renewal date when workspace creators maintain active subscription tiers. Teams link credit cards to creator accounts to lift video length limits and access AI transcription features. Unexpected charges typically occur when free trial periods convert into paid business subscriptions, when additional creator seats are added, or when annual plans auto-renew.
Common reasons for this charge
Unreviewed registry note: Review these common video platform billing events.
- Unreviewed registry note: Monthly subscription billing for Loom Business creator seats.
- Unreviewed registry note: Conversion of free trials into paid subscriptions.
- Unreviewed registry note: Annual renewal of team video workspaces.
Frequently Asked Questions
Unreviewed registry note: Find answers regarding Loom subscription renewals.
What happens to videos if I downgrade Loom?
Unreviewed registry note: Existing recordings remain accessible and shareable even after downgrading to the free plan.
Dispute Rights & Fraud Prevention
Unreviewed registry note: Understand your rights regarding video software subscriptions.
Independent reference — not affiliated with Atlassian Pty Ltd. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Loom Pricing https://www.loom.com
- Loom Help Center https://support.loom.com
Evidence review pending · pending · About UnknownCharges