The short answer
The registry records Lucidchart & Lucidspark Diagramming Suite as a possible interpretation of LUCID SOFTWARE* CHART. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of LUCID SOFTWARE* CHART mean?
- LUCID SOFTWARE * CHART
- Before the asterisk, "LUCID SOFTWARE" usually names the platform or parent company. After it, "CHART" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: The bank statement descriptor LUCID SOFTWARE* CHART represents subscription charges from Lucid Software Inc. for its popular visual collaboration suites, including Lucidchart for technical flowcharts and Lucidspark for virtual whiteboards. Engineering teams, designers, and business professionals rely on these web applications to map out system architectures, brainstorm projects, and share interactive diagrams.
Unreviewed registry note: You will typically see this recurring charge appear on your debit or credit card statement on a monthly or annual subscription cycle. Pricing structures vary depending on whether you maintain an individual professional license or a collaborative team workspace account.
Don’t recognize it? You might still
Unreviewed registry note: If this charge seems unfamiliar, consider whether you or someone in your household registered for a flowchart trial during a project or presentation.
- Unreviewed registry note: A free trial converted into a paid monthly or annual subscription.
- Unreviewed registry note: An annual diagramming subscription renewed on its anniversary.
- Unreviewed registry note: A coworker added you to a collaborative Lucidchart team space.
What to do, in order
Unreviewed registry note: Accessing your Lucid account settings allows you to download itemized payment invoices and update your card details.
- Open Lucidchart Unreviewed registry note: review to lucid.app and log in with your email address.
- Check Account Settings Unreviewed registry note: Click on your profile avatar > Account Settings > Plans & Billing to view invoices and active subscriptions.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If you suspect unauthorized credit card use or billing discrepancies, contact your financial institution promptly to secure your account and initiate a formal inquiry.
Frequently asked questions
What can the LUCID SOFTWARE* CHART lookup establish?
It provides a reference for this exact statement wording and the registry's recorded interpretation. It cannot establish that you authorized the payment or confirm the merchant from a name match. Inspect this entry's evidence status and compare the original transaction with your account records.
What should I ask my issuer about LUCID SOFTWARE* CHART?
Provide the exact descriptor, amount, date and pending or posted status. Ask which transaction system was used and which merchant or originator details are available. Explain any suspected error or unauthorized payment explicitly and keep the institution's response.
Independent reference — not affiliated with Lucid Software Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Lucidchart Billing and Subscriptions Guide https://support.lucid.co
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov
Evidence review pending · pending · About UnknownCharges