The short answer
KING.COM *CANDY CRUSH is an authentic in-app purchase from King.com Limited (Activision Blizzard / Microsoft) for Candy Crush Saga, covering Gold Bars, extra moves, and booster packages.
Why King.com Billed Your Card
A transaction listed on your bank or credit card statement as KING.COM *CANDY CRUSH indicates an in-app purchase made within Candy Crush Saga or related mobile puzzle games developed by King.com Limited. These charges are processed when players purchase virtual currency bundles like Gold Bars, booster tools, or extra moves to progress through difficult puzzle stages.
This charge frequently appears on statements following gameplay on smartphones or tablets where a payment card is linked to an app store account. Because in-app purchases can be executed with a single tap or biometric approval, family members or children playing games on shared devices often trigger inadvertent purchases without realizing real money is being charged.
To verify the transaction, examine your purchase history on the Apple App Store or Google Play Store to match the exact billing amount and date. If the purchase was accidental or unauthorized, you can submit a refund request directly through your app store account. To prevent future unintended charges, adjust your device settings to require authentication for every digital purchase. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Purchase of Gold Bar currency bundles ($1.99, $4.99, $9.99, etc.)
- Extra lives or extra moves purchase when running out of moves on a level
- Special booster packages (Lollipop Hammers, Striped Brushes, or UFOs)
- Authorized casual puzzle purchase made by a player in your household
- Check whether anyone in your household plays Candy Crush Saga or Candy Crush Soda Saga.
- Check your Apple App Store or Google Play order history for matching King.com transactions.
- Check your email inbox for order confirmations sent from Apple, Google, or King.
Can I get a refund for a Candy Crush in-app purchase?
Refunds must be requested through Apple (reportaproblem.apple.com) or Google Play support within their standard platform windows.
How do I prevent accidental purchases in Candy Crush?
Enable in-app purchase restrictions or require password authentication for every download in your phone's settings.
Independent reference — not affiliated with King.com Limited (Microsoft). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- King.com Official Portal https://www.king.com/
- King Customer Support Center https://soporto.king.com/
Reviewed Sep 11, 2026 · high · About UnknownCharges