The short answer
KRAFTON *PUBG G-COIN is an authentic in-game digital currency charge from KRAFTON, Inc. for PUBG: BATTLEGROUNDS, used to unlock survivor passes, weapon skins, and crate keys.
Why Krafton Billed Your Card
When you see KRAFTON *PUBG G-COIN on your credit or debit card statement, it indicates an authorized purchase of virtual currency for PUBG: BATTLEGROUNDS, a popular battle royale video game published by KRAFTON, Inc. G-Coin is the in-game currency used across PC and console platforms to acquire cosmetic weapon skins, outfits, and seasonal survivor passes.
Charges typically post to your account when a player makes an intentional purchase in the in-game store or through official digital storefronts. Because gaming platforms often save payment credentials for convenience, accidental purchases by household members or children can also trigger these transactions without your immediate awareness.
To verify the transaction, check your email for digital receipts from Krafton or review your in-game purchase history on your gaming platform client. If you need a refund for unspent currency, submit a ticket through the official PUBG support portal within the eligible return window. For completely unrecognized transactions, contact your bank to secure your card against unauthorized use. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Purchase of PUBG G-Coin digital currency bundles (500 G-Coin, 1,050 G-Coin, or higher)
- Purchase of the seasonal Survivor Pass or Level-Up bundles
- Exclusive collaboration weapon finishes, outfits, or vehicle skins
- Authorized gaming purchase made by a player in your household
- Check whether anyone in your home plays PUBG: BATTLEGROUNDS on PC, PlayStation, or Xbox.
- Check the game's in-game store history to match the G-Coin amount with your statement charge.
- Check your email inbox for order confirmations sent from krafton.com or the platform storefront.
Can unused G-Coins be refunded?
G-Coin bundles that are entirely unused may be eligible for a refund within 7 to 14 days of purchase depending on the storefront platform policy.
How do I contact Krafton customer support?
Submit a support ticket through pubg.support.krafton.com with your in-game nickname and payment receipt.
Independent reference — not affiliated with KRAFTON, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- PUBG: BATTLEGROUNDS Official Site https://pubg.com/
- Krafton PUBG Customer Support https://pubg.support.krafton.com/
Reviewed Sep 11, 2026 · high · About UnknownCharges