The short answer
This is a subscription or in-game purchase for RuneScape or Old School RuneScape, developed by Jagex Limited.
Why am I seeing this charge?
A charge from JAGEX LTD usually indicates a recurring membership subscription for RuneScape or Old School RuneScape, or a one-off microtransaction such as Treasure Hunter keys or Old School Bonds.
If you do not play these games, check with family members who might have access to your payment methods. Many unrecognised Jagex charges turn out to be purchases made by children or relatives.
How to cancel a Jagex subscription
If you have an active membership you wish to stop, you can cancel the recurring payments directly through the official RuneScape website.
- Log in to your account Visit the official RuneScape website and log in to the account management section.
- review to subscriptions Select 'Subscriptions' to view your active recurring memberships.
- Cancel active agreements Follow the prompts to cancel your membership. You will retain access until the end of the current billing cycle.
Independent reference — not affiliated with Jagex Limited. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- RuneScape Support - Unrecognised Payments https://support.runescape.com
- RuneScape Support - Cancel Subscription https://support.runescape.com/help-center?ref=unknowncharges
Reviewed Aug 31, 2026 · high · About UnknownCharges