The short answer
ITCH.IO *INDIE GAMES represents an authentic digital game or asset purchase from itch.io (Itch Corp), a celebrated open platform for independent video game creators, game jams, and digital tabletop creators.
Why itch.io Appears on Your Credit Card
When you see ITCH.IO *INDIE GAMES on your financial statement, the transaction originates from Itch Corp, the operating company behind itch.io. This popular open digital marketplace allows independent game developers, artists, and creators to self-publish and sell indie video games, game development assets, digital comics, and tabletop roleplaying rulebooks directly to consumers.
This charge typically appears because you purchased an independent video game, contributed to a creator tip jar, or bought a curated developer bundle (such as charity game bundles) on the platform. Unlike traditional gaming stores, itch.io empowers individual creators to set their own pricing models, often including voluntary pay-what-you-want options above a minimum price.
To verify the transaction, search your email inbox for electronic receipts sent from itch.io or log into your personal user account to check your library of purchased games and download links. If you notice an unrecognized purchase or experience technical issues with a game, you can reach out to customer support to inquire about refund eligibility within their standard window. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Direct purchase of an independent video game, prototype, or visual novel on itch.io
- Contribution to massive humanitarian or indie developer mega-bundles
- Purchase of tabletop RPG rulebooks (TTRPGs), zines, or map assets
- Optional voluntary tip added to support an independent developer
- Check whether anyone in your household purchased indie games, game jams, or art assets on itch.io.
- Visit itch.io, sign into your account, and check My Purchases to inspect game download links.
- Check your email inbox for electronic receipts sent from [email protected].
Can I get a refund on itch.io?
itch.io handles refund requests on a case-by-case basis within 14 days of purchase if a game does not run or technical issues prevent gameplay.
How do I contact itch.io customer service?
Submit a support ticket through itch.io/support with your purchase email address and transaction ID.
Independent reference — not affiliated with Itch Corp. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- itch.io Official Website https://itch.io/
- itch.io Support and Terms https://itch.io/support
Reviewed Sep 11, 2026 · high · About UnknownCharges