The short answer
The registry records IdentityIQ Credit & Identity Monitoring as a possible interpretation of IDENTITYIQ* PRO. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of IDENTITYIQ* PRO mean?
- IDENTITYIQ * PRO
- Before the asterisk, "IDENTITYIQ" usually names the platform or parent company. After it, "PRO" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A statement entry showing IDENTITYIQ* PRO represents a monthly credit reporting and identity theft monitoring subscription operated by Identity Intelligence Group, LLC. Because IdentityIQ frequently collaborates with credit repair services, mortgage brokers, and financial literacy programs, cardholders often encounter these charges after signing up for a promotional credit report or trial offer.
Common reasons for this charge
Unreviewed registry note: Trial conversions and partner recommendations account for most recurring charges.
- Unreviewed registry note: A $1 seven-day trial converted into a recurring monthly subscription ($29.99-$34.99).
- Unreviewed registry note: A credit repair company or mortgage broker requested that you sign up to track your 3-bureau report.
- Unreviewed registry note: An ongoing monthly identity monitoring plan auto-renewed.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If you did not initiate a trial or service with IdentityIQ, check whether someone opened an account using your payment method.
How do I dispute an unexpected IdentityIQ charge?
Unreviewed registry note: Contact your card issuer to request a chargeback for unauthorized recurring billing, and notify IdentityIQ customer service.
What is the typical dispute resolution timeframe?
Unreviewed registry note: Federal rules give banks up to two full billing cycles (60-90 days) to complete an investigation.
Independent reference — not affiliated with Identity Intelligence Group, LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- IdentityIQ Terms and Conditions https://www.identityiq.com
- CFPB: Disputing Unauthorized Subscription Charges https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges