Statement descriptor reference

What is the IDENTITY GUARD* PLAN charge?

Evidence review pending
08/01 IDENTITY GUARD* PLAN $19.99

Illustrative statement row. The date and amount are examples, not proof of this transaction or a standard price.

The short answer

The registry records Identity Guard Identity Protection Plan as a possible interpretation of IDENTITY GUARD* PLAN. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.

What do the parts of IDENTITY GUARD* PLAN mean?

IDENTITY GUARD * PLAN
Before the asterisk, "IDENTITY GUARD" usually names the platform or parent company. After it, "PLAN" usually names the product, store or order. How descriptors work →

The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.

Evidence review pending pending confidence 2 listed sources How we verify

Why it shows up like this

Unreviewed registry note: A statement entry showing IDENTITY GUARD* PLAN corresponds to an active subscription for credit bureau tracking, dark web monitoring, and identity theft insurance managed by Aura Sub, LLC. Because these protection plans bill on a recurring monthly or annual cycle, cardholders frequently notice charges continuing after an introductory promotional period expires or a trial plan converts automatically into a standard paid membership.

Unreviewed registry note: Understanding why this charge appeared usually involves checking whether you or another household member enrolled in credit monitoring online, or whether a family protection bundle was activated. Statement descriptors commonly display variations such as IDENTITY GUARD, IDGUARD*PLAN, or references to the parent entity, making it helpful to cross-reference the transaction amount with current pricing tiers for value or total protection packages.

Common reasons for this charge

Unreviewed registry note: Most recurring charges stem from automatic membership renewals or trial conversions.

  • Unreviewed registry note: An ongoing monthly or annual Identity Guard plan (Value, Total, or Ultra) renewed automatically.
  • Unreviewed registry note: An introductory discount expired, moving the account to standard monthly pricing.
  • Unreviewed registry note: A family identity protection bundle was activated for multiple household members.

Dispute Rights & Fraud Prevention

Unreviewed registry note: If you did not sign up for Identity Guard, someone may have used your credit card to purchase monitoring under another identity.

How do I report an unrecognized charge?

Unreviewed registry note: First confirm whether another household member enrolled in credit protection. If not, contact Identity Guard customer service and your card issuer to dispute the unauthorized transaction under the Fair Credit Billing Act.

How long does a card dispute take to resolve?

Unreviewed registry note: Card issuers must acknowledge receipt within 30 days and resolve investigations within two complete billing cycles (not exceeding 90 days).

Independent reference — not affiliated with Aura Sub, LLC. Billing names and policies change; verify with the merchant or your bank before acting.

Sources and evidence

Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.

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