What is the COURTYARD *MARRIOTT STAY charge?

Decoding COURTYARD *MARRIOTT STAY

A billing entry displaying COURTYARD *MARRIOTT STAY on your credit card or bank statement originates from Marriott International, Inc. (Courtyard). As one of the largest select-service hospitality brands in the Marriott Bonvoy portfolio, Courtyard properties cater to business and leisure travelers across the globe. This transaction represents a select-service hotel stay, Bistro tab, or incidental hold, corresponding to a settled folio similar to stays at peer hotel brands like Hampton Inn or Westin Hotels.

Hospitality charges frequently show up on card statements in varying amounts depending on how your reservation was billed. When you check in, the front desk places a temporary pre-authorization hold to cover room rates, taxes, and estimated incidentals (often per night). When you check out, the property finalizes the folio, converting the pending hold into a permanent charge. If you see a charge higher than your base room rate, it usually includes on-site parking or food and drinks purchased at The Bistro and charged back to your room.

To review every itemized charge on your bill, log into marriott.com or check your Marriott Bonvoy mobile app under past trips to download your digital folio. If an incidental security hold is still displaying as pending after checkout, it typically drops off your card statement within three to five business days depending on your bank. If you never booked a room at this property or notice unauthorized charges added to your room after departing, contact the front desk manager of that specific Courtyard location directly to dispute the balance before contacting your card issuer.

1. Review Digital Folio Log into marriott.com or the Bonvoy app to view your Courtyard stay bill.
2. Verify Bistro Dining Tabs Starbucks coffee and food items purchased at The Bistro charged to the room roll into this total.
3. Check Hold Status Temporary authorization holds release within 3 to 5 business days.

Cancellation Terms

Flexible rate bookings can be cancelled online up to 24 hours before check-in with zero cancellation penalties.

Disputing a valid room stay through your card provider risks suspension of Marriott Bonvoy points.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Courtyard by Marriott Guest Terms https://www.marriott.com/about/terms-of-use.mi
• Consumer Financial Protection Bureau Pre-Authorization Guidelines https://www.consumerfinance.gov