The short answer
A budget vehicle rental fee, security deposit hold, or post-rental toll charge from Dollar Rent A Car (The Hertz Corporation).
Decoding DOLLAR *RENT A CAR
The descriptor DOLLAR *RENT A CAR on your bank or credit card statement indicates a travel transaction from The Hertz Corporation (Dollar). Dollar operates budget vehicle rental counters at airports across the United States alongside sister brands like Thrifty Car Rental. This entry represents a value car rental, fuel surcharge, or security deposit hold associated with an active or recently completed vehicle reservation.
Rental car billing often creates confusion due to authorization holds and post-trip adjustments. When you pick up a vehicle, the rental desk places a temporary security hold (frequently $200 plus estimated rental charges) on your credit card. Once the vehicle is returned and inspected, that temporary hold drops off, replaced by the final settled charge. Unexpected fees after vehicle return often reflect unreturned fuel or automated highway tolls processed through PlatePass.
To inspect the breakdown of your charges, visit dollar.com/receipts and input your rental agreement number and your last name to download the final invoice. If you used a debit card instead of a credit card, the initial security deposit may take up to two weeks for your bank to release back into your available balance. If you did not rent a vehicle from Dollar or believe fraudulent transactions occurred on your card, call Dollar customer care and notify your bank to dispute the charge.
- Retrieve Dollar Receipt Go to dollar.com/receipts to download your itemized post-rental PDF invoice.
- Check PlatePass Tolls Highway tolls incurred via automated cashless toll lanes bill through PlatePass.
- Verify Fuel Return Policy Returning a rental vehicle below checkout fuel levels triggers refueling charges.
Cancellation Terms and Hold Releases
Pay-at-counter bookings can be cancelled anytime online before scheduled pickup with zero fee.
Prepaid bookings carry cancellation charges if cancelled close to scheduled pickup.
Disputing legitimate car rental contract charges will lead to account restrictions across Hertz Corporation brands.
Why did The Hertz Corporation (Dollar) charge my card or bank account?
Charges from The Hertz Corporation (Dollar) under statement descriptor "DOLLAR *RENT A CAR" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with The Hertz Corporation (Dollar)?
Log in to your The Hertz Corporation (Dollar) account portal at https://www.dollar.com/CustomerSupport to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with The Hertz Corporation (Dollar). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Dollar Rental Terms and Conditions https://www.dollar.com/AboutUs/GeneralPolicies.aspx
- FTC Consumer Protections for Rental Vehicles https://www.ftc.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges