The short answer
A hotel room stay, daily resort fee, restaurant tab, or incidental hold at Caesars Entertainment resorts (Caesars Palace, Flamingo, Horseshoe, Harrah's, Paris Las Vegas).
Decoding CAESARS *HOTEL FOLIO
A statement entry reading CAESARS *HOTEL FOLIO comes from Caesars Entertainment, Inc., the hospitality giant behind iconic gaming destinations such as Caesars Palace, Paris Las Vegas, Harrah's, and Horseshoe. This descriptor indicates a direct billing event tied to a resort stay. It most frequently represents a hotel room stay, resort fee, dining, or incidental hold incurred before, during, or right after your stay at one of their properties nationwide.
Several common situations produce this charge. When you check in at a Caesars property, the front desk places an authorization hold for incidentals, typically $100 per night, against your credit or debit card. During your trip, any restaurant meals, drinks at the pool, spa visits, or room service charged back to your room number get bundled into your central guest folio. Upon checkout, the hotel finalizes the balance, adding mandatory daily resort fees that often run between $40 and $50 per night plus local lodging taxes. The final posted amount settles these combined expenses.
To verify the exact charges, log in to your account at https://www.caesars.com/contact-us or visit the Caesars Rewards portal to download your itemized hotel folio. Check every line item against your receipts and travel calendar. If you notice an incidental hold on your card, give your financial institution 3 to 7 business days following checkout for the temporary authorization to clear. For incorrect room charges or billing errors, reach out to property guest relations directly before disputing the transaction with your credit card issuer, as an unjustified chargeback can freeze your loyalty rewards account.
- Review Caesars Rewards Folio Log into caesars.com/myrewards to download your itemized hotel folio.
- Verify Resort Amenity Surcharges Daily resort fees cover fitness center admission and high-speed Wi-Fi access.
- Inspect Hold Release Status Pending authorization holds release automatically within 3 to 7 business days.
Dispute and Cancellation Policies
If you need to cancel an upcoming reservation, Caesars Entertainment, Inc. standard terms require notice at least 72 hours before your scheduled arrival time. Canceling within this window secures a complete refund of your advance deposit back to your original payment method. If you cancel after that deadline or fail to show up, the resort retains the first night deposit as a penalty fee.
Should you find an unfamiliar charge under CAESARS *HOTEL FOLIO without having visited a Caesars property, pull your card history and verify whether a family member booked a room or charged expenses to your shared card. When unauthorized charges appear on an active card, contact your card issuer immediately to report potential fraud and freeze the card. For legitimate billing disagreements, speaking directly with hotel accounting is the quickest path to resolving duplicate fees or disputed room service charges.
Why did Caesars Entertainment, Inc. charge my card or bank account?
Charges from Caesars Entertainment, Inc. under statement descriptor "CAESARS *HOTEL FOLIO" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Caesars Entertainment, Inc.?
Log in to your Caesars Entertainment, Inc. account portal at https://www.caesars.com/contact-us to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Caesars Entertainment, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Caesars Entertainment Terms of Service https://www.caesars.com/terms
- Consumer Financial Protection Bureau Travel Industry Pre-Authorizations https://www.consumerfinance.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges