The short answer
CHOWBUS *DELIVERY is an authentic statement descriptor from Chowbus, an online delivery service specializing in authentic Asian restaurants, bubble tea shops, and supermarket goods.
Why Chowbus Appears on Your Bank Statement
CHOWBUS *DELIVERY is a charge from Chowbus Inc., a food delivery platform built specifically around authentic Asian cuisine. Unlike general delivery apps, Chowbus partners with regional Chinese, Japanese, Korean, and Vietnamese restaurants that you typically won't find on DoorDash or Uber Eats. The platform also delivers from bubble tea shops and Asian grocery stores, making it a go-to for specialty items. Headquartered in Chicago, the company operates in major metro areas across the US.
The charge appears on your statement whenever an order completes through the Chowbus mobile app or chowbus.com. The total includes menu items, delivery fees, any tip you added, and service charges — all bundled into one line. If you signed up for Chowbus Plus, their subscription tier at $9.99/month, that monthly renewal also posts as CHOWBUS *DELIVERY. The Plus membership waives per-order delivery fees, so a recurring charge near $9.99 almost always means that subscription renewed.
To confirm what this charge was for, open the Chowbus app and tap Order History — every completed order shows an itemized receipt. If the amount is close to $9.99 and no food order matches, you're likely looking at a Chowbus Plus renewal. To cancel that subscription, go to Profile > Chowbus Plus > Cancel Membership before your next billing date. For food order disputes such as wrong items or damaged delivery, you have 24 hours from delivery to report the issue in-app or by calling 1-800-659-7153.
- Takeout or home delivery orders from authentic Asian partner restaurants
- Chowbus Plus membership monthly fee ($9.99/month for zero delivery fees)
- Specialty Asian supermarket or fresh grocery delivery
- Multi-stop bundling order combining food dishes and bubble tea
- Check the Chowbus mobile app on your phone under Order History.
- Check if family members or housemates ordered regional Asian cuisine or bubble tea.
- Verify whether you enrolled in a Chowbus Plus free trial that converted to a monthly subscription.
How do I cancel a Chowbus Plus monthly subscription?
Open the Chowbus app, go to Profile > Chowbus Plus, and tap Cancel Membership to prevent renewal.
Who should I contact if my Chowbus food arrived damaged?
Submit a support ticket in the Chowbus app or call 1-800-659-7153 with a photo of the incorrect or damaged food items.
Independent reference — not affiliated with Chowbus Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Chowbus Official Website https://www.chowbus.com/
- Chowbus Customer Help Center https://support.chowbus.com/
Reviewed Sep 11, 2026 · high · About UnknownCharges