The short answer
The registry records Deliveroo Restaurant Food Delivery Payment as a possible interpretation of CKO * DELIVEROO FOOD. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of CKO * DELIVEROO FOOD mean?
- CKO *
- A payment-processor prefix this registry groups under CKO* Checkout.com global payment charges. The text after the asterisk usually names the specific business or product. Prefix guide →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Recognizing Deliveroo Food Delivery Transactions
Unreviewed registry note: A line item showing CKO * DELIVEROO FOOD on your bank or credit card statement represents a Deliveroo Restaurant Food Delivery Payment. Deliveroo, operated by Deliveroo (Roofoods Ltd), is a major online food delivery platform connecting customers with local eateries, takeout spots, and grocery shops across the United Kingdom, Europe, and the Middle East. The company partners with Checkout.com to process international digital payments. Because Checkout.com acts as the merchant acquiring gateway, your bank records the transaction with the CKO * prefix followed by Deliveroo's brand name.
Unreviewed registry note: This charge usually appears shortly after you place an order for takeout meals or grocery items through the Deliveroo mobile app or website. Because Deliveroo does not operate in the United States, American cardholders most often notice this charge during or shortly after international travel to destinations like the UK or Europe. Another common cause is a family member or college student living abroad who placed an order using a shared card. The charge can also stem from an active Deliveroo Plus subscription, which bills a recurring fee for free delivery benefits.
Unreviewed registry note: To verify the transaction, open your Deliveroo mobile application or check the inbox linked to your account for an order confirmation email. Deliveroo receipts itemize the restaurant, ordered items, delivery tip, and local taxes. If you have never used Deliveroo and have not traveled outside the United States, your card details were likely compromised and used without your consent. Criminals frequently test stolen card numbers on foreign food delivery platforms to see if transactions clear. When that happens, contact your card issuer immediately to report the unauthorized charge and request a replacement card.
- Unreviewed registry note: Restaurant food delivery order placed while traveling internationally
- Unreviewed registry note: Subscription renewal for Deliveroo Plus free-delivery membership
- Unreviewed registry note: Convenience grocery order delivered via the Deliveroo mobile application
Auditing Deliveroo App Receipts
Unreviewed registry note: You can audit any transaction directly through the Deliveroo mobile app or by logging into deliveroo.co.uk. Navigate to your account profile and select your order history to view itemized receipts, delivery addresses, and exact timestamps for every purchase.
- Unreviewed registry note: Open the Deliveroo mobile app and tap your profile account history.
- Unreviewed registry note: Review past orders to match restaurant items and order delivery timestamps.
- Unreviewed registry note: Check whether the transaction reflects currency conversion if ordered abroad.
- Unreviewed registry note: Contact Deliveroo customer service if food arrived damaged or was never delivered.
Frequently Asked Questions
Why does Deliveroo show CKO * on my credit card?
Unreviewed registry note: Deliveroo uses Checkout.com as its global card acquiring partner, which attaches the CKO * prefix to customer card statements.
What should I do if an unrecognized Deliveroo charge appears while in the US?
Unreviewed registry note: Deliveroo does not operate in the US; an unexpected charge suggests unauthorized card use abroad. Freeze your card and call your bank immediately.
Part of a family
CKO * DELIVEROO FOOD is one of the CKO* Checkout.com global payment charges registry groups. A shared group does not establish who billed your transaction.
Independent reference — not affiliated with Deliveroo. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Deliveroo Customer Support and Help Center https://deliveroo.co.uk/contact
- Checkout.com Customer Stories: Deliveroo https://www.checkout.com
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