The short answer
A transaction stating CKO * DELIVEROO FOOD indicates an online food delivery or restaurant takeout order placed on Deliveroo and processed internationally via Checkout.com.
Recognizing Deliveroo Food Delivery Transactions
A line item showing CKO * DELIVEROO FOOD on your bank or credit card statement represents a Deliveroo Restaurant Food Delivery Payment. Deliveroo, operated by Deliveroo (Roofoods Ltd), is a major online food delivery platform connecting customers with local eateries, takeout spots, and grocery shops across the United Kingdom, Europe, and the Middle East. The company partners with Checkout.com to process international digital payments. Because Checkout.com acts as the merchant acquiring gateway, your bank records the transaction with the CKO * prefix followed by Deliveroo's brand name.
This charge usually appears shortly after you place an order for takeout meals or grocery items through the Deliveroo mobile app or website. Because Deliveroo does not operate in the United States, American cardholders most often notice this charge during or shortly after international travel to destinations like the UK or Europe. Another common cause is a family member or college student living abroad who placed an order using a shared card. The charge can also stem from an active Deliveroo Plus subscription, which bills a recurring fee for free delivery benefits.
To verify the transaction, open your Deliveroo mobile application or check the inbox linked to your account for an order confirmation email. Deliveroo receipts itemize the restaurant, ordered items, delivery tip, and local taxes. If you have never used Deliveroo and have not traveled outside the United States, your card details were likely compromised and used without your consent. Criminals frequently test stolen card numbers on foreign food delivery platforms to see if transactions clear. When that happens, contact your card issuer immediately to report the unauthorized charge and request a replacement card.
- Restaurant food delivery order placed while traveling internationally
- Subscription renewal for Deliveroo Plus free-delivery membership
- Convenience grocery order delivered via the Deliveroo mobile application
Auditing Deliveroo App Receipts
You can audit any transaction directly through the Deliveroo mobile app or by logging into deliveroo.co.uk. Navigate to your account profile and select your order history to view itemized receipts, delivery addresses, and exact timestamps for every purchase.
- Open the Deliveroo mobile app and tap your profile account history.
- Review past orders to match restaurant items and order delivery timestamps.
- Check whether the transaction reflects currency conversion if ordered abroad.
- Contact Deliveroo customer service if food arrived damaged or was never delivered.
Frequently Asked Questions
Why does Deliveroo show CKO * on my credit card?
Deliveroo uses Checkout.com as its global card acquiring partner, which attaches the CKO * prefix to customer card statements.
What should I do if an unrecognized Deliveroo charge appears while in the US?
Deliveroo does not operate in the US; an unexpected charge suggests unauthorized card use abroad. Freeze your card and call your bank immediately.
Part of a family
CKO * DELIVEROO FOOD is one of the CKO* Checkout.com global payment charges lines — see the whole family decoded.
Independent reference — not affiliated with Deliveroo. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Deliveroo Customer Support and Help Center https://deliveroo.co.uk/contact
- Checkout.com Customer Stories: Deliveroo https://www.checkout.com
Reviewed Sep 11, 2026 · high · About UnknownCharges