What is the BEST WESTERN *LODGING charge?

Decoding BEST WESTERN *LODGING

Seeing BEST WESTERN *LODGING on your credit card or bank account represents a transaction from a hotel property operating under BWH Hotels (Best Western). This global hospitality network includes Best Western and Best Western Plus hotels. The billing line covers hotel accommodations and on-site hospitality services, posting as a Hotel room stay, pet fee, or security hold depending on when the front desk processed the card swipe or digital checkout.

This charge appears under several common scenarios during or right after travel. When you check in, the front desk often places an authorization hold of $50 to $150 to cover potential incidental expenses or damages. That hold usually drops off your pending balance within three to seven business days after departure. The final posted charge, often around $122.00 or higher depending on location, represents settled room rates, state lodging taxes, and parking costs. Pet fees and late checkout charges can also inflate the final statement total.

Compare the dollar figure against the folio receipt emailed to you at checkout or printed at the front desk. You can also log into your Best Western Rewards account at bestwestern.com to download a copy of your itemized room statement and review stay history. If you notice unexpected charges for room dining or property incidentals that you did not incur, contact the general manager at the specific hotel location where you stayed. If you have not traveled or booked lodging recently, notify your financial institution immediately to report the transaction as potentially fraudulent.

1. Review Best Western Rewards Log into bestwestern.com to review your stay history and download your folio.
2. Verify Stay Locations Check whether you stayed at an independently operated Best Western hotel.
3. Check Incidentals Release Pending authorization holds clear within 3 to 7 business days following checkout.

Cancellation Terms

Standard reservations at most Best Western properties allow free cancellation up to 24 or 48 hours before your scheduled arrival date. If you fail to cancel before that deadline or do not show up for your booking, the property will charge your card a penalty fee equal to the first night's room rate plus taxes.

Discounted advance purchase rates carry stricter terms and are non-refundable from the time you complete the reservation. If an emergency disrupts your travel plans on a prepaid booking, contact the hotel directly to see if the property manager can offer date flexibility or a property credit.

Before filing a formal bank dispute for a stay you completed or a late cancellation you missed, speak with hotel customer service to clarify billing items. Disputing legitimate room fees through your credit card company without prior communication can lead to collection actions and the loss of accumulated Best Western Rewards points.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Best Western Terms of Use and Guest Policies https://www.bestwestern.com/en_US/legal/terms-of-use.html
• Consumer Financial Protection Bureau Hotel Pre-Authorization Guidance https://www.consumerfinance.gov