What is the BOOKING.COM *HOTEL charge?

Decoding BOOKING.COM *HOTEL

A statement entry reading BOOKING.COM *HOTEL indicates a travel charge from Booking Holdings Inc. (Booking.com). This billing entry represents a Prepaid hotel, apartment, or travel booking reserved through the company's website or mobile app. Depending on your destination and accommodation type, charges can range from a modest deposit to several hundred dollars, such as a typical room rate of $180.00. Other common variations of this descriptor include BOOKING.COM and BOOKING BV AMSTERDAM.

This charge posts whenever you choose an online prepayment option instead of paying at check-in. Booking.com processes these prepaid stays through its Dutch operating entity, Booking.com BV. Because the payment routes through European merchant processors, some US banks also attach a separate foreign transaction fee to the line item. In addition, boutique hotels, bed-and-breakfasts, and private vacation apartment hosts frequently process security deposits or advance room rates through the platform weeks before your arrival date. A family member with access to your card details may have also reserved accommodations for an upcoming trip.

To verify the exact reservation tied to this transaction, sign in to your profile at booking.com/mybooking or open the mobile app. Check the Bookings tab to review your confirmation PIN, itinerary details, hotel check-in dates, and payment receipts. If you did not make this travel reservation, check with family members who travel before filing a dispute. If you suspect fraudulent activity, notify your card issuer right away and reach out to Booking.com customer care through their help center at booking.com/content/help.html.

1. Review Bookings Online Log into booking.com/mybooking to view your confirmation pin, itinerary, and receipt.
2. Check Vacation Apartments Private host rentals and bed-and-breakfasts bill under Booking.com merchant headers.
3. Verify International Charges Charges from Booking.com BV are billed in USD but processed via European financial gateways.

Cancellation Terms and Refunds

Your eligibility for a refund depends on the specific rate rules you selected when booking your stay. Many properties feature free cancellation up to a designated deadline, usually 24 to 48 hours prior to your check-in date. If your reservation qualifies, you can cancel it directly through the Booking.com website or app with a single click, and your refund will be returned to the original payment method within a few business days.

Non-refundable reservations and bookings cancelled past the property's deadline remain subject to the hotel's strict cancellation fees, which often equal the full booking total. Disputing a legitimate booking with your bank or credit card company will prompt Booking.com to cancel your reservation immediately, leaving you without a room upon arrival. If an emergency forces you to cancel after the deadline, message the property host directly through your Booking.com account to request a waiver before seeking bank intervention.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Booking.com Terms and Conditions https://www.booking.com/content/terms.html
• Consumer Financial Protection Bureau Online Booking Guidance https://www.consumerfinance.gov