The short answer
This is a legitimate charge from Ubisoft+.
What is the Ubisoft Plus charge?
A statement entry reading UBISOFT PLUS corresponds to a recurring video game subscription fee billed by Ubisoft+. Subscribers gain unrestricted access to extensive catalogs of digital video games, day-one new releases, and expansion packs across supported personal computer and console gaming platforms.
Charges may appear on your bank statement under international corporate entities such as Ubisoft Paris or regional European subsidiaries depending on your billing location. When updating payment methods or starting new plans, temporary authorization holds are placed on your account to verify card validity before settling into regular monthly billing cycles. Multiple billing attempts can also occur if a previous payment fails due to insufficient funds or expired card details.
To review subscription details, view renewal dates, or cancel recurring billing, log into the official Ubisoft Store account portal. If you do not recognize the transaction, inspect your household gaming accounts or contact customer support to verify whether a family member initiated the subscription without your knowledge or explicit authorization.
Statement Descriptors and Authorization Holds
The charge may appear under international corporate names like 'UBISOFT PARIS', 'UBISOFT PARIS FRA / FR', or 'UBISOFT EMEA SAS'.
When you first sign up or update a payment method, Ubisoft places a temporary 'pending' authorization hold on your card to verify it. This is not a double charge and will drop off in a few days.
- Step 1 Log into the Ubisoft Store (store.ubisoft.com) and go to 'My Subscription' to view your active plan and billing date.
- Step 2 To stop future charges, you must manually cancel the subscription in your account settings.
What if a previous payment attempt failed?
If your card declined previously, Ubisoft's billing system will automatically retry the charge, which can sometimes look like rapid, repeated charges on your statement.
Dispute Rights & Fraud Prevention
Cardholders can submit billing inquiries or card disputes if unauthorized gaming charges appear on monthly statements.
Frequently asked questions
Is the UBISOFT PLUS charge legitimate?
If you authorized a payment to Ubisoft+, then yes. This is the statement descriptor used by Ubisoft+. Ubisoft+
Independent reference — not affiliated with Ubisoft+. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
Reviewed Aug 5, 2026 · low · About UnknownCharges