The short answer
SUPERCELL *GEMS & PASS represents an authentic mobile in-app purchase from Supercell Oy for games including Clash of Clans, Clash Royale, and Brawl Stars, covering Gold Passes, Gems, and special offers.
Why Supercell Charged Your Card
When you notice the billing descriptor SUPERCELL *GEMS & PASS on your statement, it represents an in-app mobile game transaction for a Supercell Oy Clash of Clans Gold Pass & Gems In-App Purchase processed by Supercell Oy (Tencent). This Finnish mobile gaming studio develops popular strategy titles including Clash of Clans, Clash Royale, and Brawl Stars.
This charge typically appears because a player purchased monthly Gold Passes, gem bundles, or special event upgrade packs within one of the mobile games or through the online Supercell Store. Similar to microtransactions in other popular gaming ecosystems like niantic-pokemon-go or roblox-robux-premium, these purchases are processed as one-time charges through your app store account.
Because these mobile games appeal heavily to younger audiences, unrecognized charges frequently originate from family members making in-app purchases on shared household devices. To request a refund or review order details, check your Apple App Store or Google Play purchase history or visit the official game support portal online. Filing a chargeback will cause the developer to deduct spent gems from the game account. Setting device restrictions prevents accidental purchases.
- Monthly purchase of the Clash of Clans Gold Pass ($6.99) or Clash Royale Diamond Pass
- Gem bundles, Brawl Stars gems, or Brawl Pass Plus upgrades
- Special limited-time hero skins or builder pack offers
- Authorized mobile microtransaction made by a child or teen in your home
- Check whether anyone in your household plays Clash of Clans, Clash Royale, or Brawl Stars.
- Check the player's in-game Supercell ID or check your Google Play / Apple App Store receipt.
- Check your email inbox for order confirmations sent from Apple, Google, or store.supercell.com.
How can I request a refund for a Supercell in-app purchase?
Requests must be filed through Apple (reportaproblem.apple.com) or Google Play, or through the Supercell Store if purchased online.
What happens to a game account if a chargeback is filed?
Supercell deducts the refunded gems from the account. If gems have already been spent, the player's gem balance goes negative until repaid.
Part of a family
SUPERCELL *GEMS & PASS is one of the Chase statement codes lines — see the whole family decoded.
Independent reference — not affiliated with Supercell Oy (Tencent). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Supercell Official Portal https://supercell.com/
- Supercell Help Center & Refund Information https://support.supercell.com/
Reviewed Sep 11, 2026 · high · About UnknownCharges