The short answer
TRUSTEDHOUSESITTERS *ANNUAL is a legitimate software subscription fee from TrustedHousesitters Ltd for house sitting, in-home pet care exchanges, and verified pet sitter matching.
Why TrustedHousesitters Appeared on Your Statement
When you notice the descriptor TRUSTEDHOUSESITTERS *ANNUAL on your bank statement or credit card bill, it indicates an authorized recurring subscription charge from TrustedHousesitters Ltd. This billing entry represents a TrustedHousesitters House & Pet Sitting Annual Membership, which connects pet owners with verified house sitters who provide in-home pet care in exchange for accommodation.
These charges typically recur on an annual basis because membership plans operate on an automatic 12-month renewal cycle unless you disable auto-renewals in your account settings prior to the billing date. Subscriptions frequently begin after an initial sign-up during promotional campaigns or when travelers and pet owners establish an active platform profile. Because membership renewals bill automatically every year, cardholders often encounter these yearly charges on their statements.
To review your membership status or turn off automatic renewals, log into your user dashboard on the official website or contact customer support directly. If you do not recall paying for an annual membership or notice an unexpected charge following a trial period, review your email inbox for renewal notices or reach out to support representatives to request assistance.
- Annual membership renewal for pet owner or house sitter platform access
- Automated annual rebilling for unlimited house sits and pet care exchanges
- Tier upgrade to Premium plan including cancellation insurance and vet advice hotline
- Background check verification fee add-on
- Check whether you or a partner previously arranged house or pet sitting through TrustedHousesitters.
- Log in to trustedhousesitters.com and go to Dashboard > Membership & Billing.
- Review your renewal date and download the official payment receipt.
Can I receive a refund if TrustedHousesitters auto-renewed without my notice?
TrustedHousesitters offers a 14-day cancellation period for membership renewals if no sits or applications were arranged during the new membership year. Contact support promptly.
How do I reach TrustedHousesitters customer support?
Submit a support inquiry through trustedhousesitters.com/support or email [email protected].
Independent reference — not affiliated with TrustedHousesitters Ltd. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- TrustedHousesitters Terms and Conditions https://www.trustedhousesitters.com/terms-and-conditions/
- TrustedHousesitters Support Center https://www.trustedhousesitters.com/support/
Reviewed Sep 11, 2026 · high · About UnknownCharges