The short answer
URBANSITTER *MEMBERSHIP is a verified software subscription charge from UrbanSitter, Inc. for finding and booking background-checked babysitters, nannies, tutors, and pet sitters.
Why UrbanSitter Charged Your Card
A charge labeled URBANSITTER *MEMBERSHIP on your financial statement originates from UrbanSitter, Inc. for online childcare and babysitting platform access. This fee covers UrbanSitter Babysitter & Childcare Subscription benefits, allowing parents to connect with local babysitters, read verified community reviews, and book trusted childcare providers directly through the web application or mobile app.
This transaction usually appears when an annual or monthly membership plan renews automatically at the conclusion of the billing cycle. Memberships grant unlimited search capabilities and booking tools until cancelled through user account settings. If you signed up for a trial period that rolled over into a paid plan, billing occurs unless cancelled prior to the renewal date.
You can cancel your membership by visiting your account settings page and selecting the cancellation option before the next billing cycle begins. Review your bank statements carefully and reach out to customer support if you need assistance obtaining a refund for accidental renewals or unintended billing.
Reviewing your bank statements regularly helps you stay informed about recurring expenses and subscription renewals across all your digital accounts. Keeping track of your monthly bank statements helps you identify recurring subscription charges immediately, prevent unexpected automatic renewals, and protect your personal finances from unauthorized transactions or billing errors.
- Monthly or annual family membership access to book local babysitters
- Automated renewal of an account created for date night or school emergency childcare
- In-app booking transaction fee for sitter payment processing
- Promotional trial membership conversion to standard monthly subscription
- Check whether you or your spouse recently booked a caregiver through UrbanSitter.
- Sign in to urbansitter.com or open the mobile app to go to Account > Membership.
- Review your membership renewal schedule and turn off recurring billing if not needed.
Can I receive a refund if I didn't book any babysitters?
UrbanSitter membership fees are prepaid and non-refundable once billed. Canceling turns off auto-renewal at the end of the billing term.
How can I contact UrbanSitter support?
Submit a support inquiry through support.urbansitter.com or email [email protected].
Independent reference — not affiliated with UrbanSitter, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- UrbanSitter Terms of Service https://www.urbansitter.com/terms
- UrbanSitter Membership Billing FAQ https://support.urbansitter.com
Reviewed Sep 11, 2026 · high · About UnknownCharges