What is the TM *EVENT TICKETS charge?

Decoding TM *EVENT TICKETS

A debit or credit card statement entry showing TM *EVENT TICKETS originates from Live Nation Entertainment, Inc. via its primary ticketing subsidiary, Ticketmaster. When this billing line posts to your bank or credit card account, it indicates that you purchased live music concert admission, professional sports game passes, Broadway theatre entry, or music festival passes through their digital website or mobile application.

The posted transaction amount typically aggregates the base face value of seats along with mandatory service fees, facility surcharges, and order delivery processing fees. The underlying purchase is a Concert, sports, or festival ticketing purchase, covering both primary box office inventory and verified resale tickets bought securely from other attendees on the platform.

To verify the transaction details, look up your order history within your online account dashboard or search your email inbox for an official ticket confirmation receipt. Because strict ticketing policies are established by individual event organizers and touring artists, tickets are generally non-refundable unless the concert or live performance is canceled outright by the promoter. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.

1. Review Ticketmaster Orders Log in at ticketmaster.com/orders to match your event name, section, and order reference.
2. Inspect Additional Cardholders Confirm whether a family member bought tour passes using your stored payment method.
3. Check Resale or Fan-to-Fan Purchases of verified resale tickets through Ticketmaster display identical descriptors.

Dispute and Refund Rules

Ticketmaster enforces an event-specific refund policy governed by event organizers. In most cases, tickets are strictly non-refundable unless the event is canceled outright by the artist or promoter.

Disputing an authorized ticket purchase through your credit card provider triggers an automated chargeback defense from Live Nation Entertainment, which immediately voids the mobile barcode and bars your account from future purchases.

Part of a family

TM *EVENT TICKETS is one of the Chase statement codes lines — see the whole family decoded.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Ticketmaster Purchase Policy & Terms https://www.ticketmaster.com/h/terms.html
• FTC Guidance on Online Event Ticketing Transparency https://www.ftc.gov