The short answer
A ticket purchase on TickPick, a secondary ticket exchange that operates with a no-hidden-fee pricing model. The posted charge equals the exact seat price shown during search.
Decoding TICKPICK *ORDER
A debit or credit card statement entry showing TICKPICK *ORDER originates from TickPick LLC, an online secondary ticket marketplace known for its unique consumer-friendly pricing structure and buyer guarantees. When this billing descriptor posts to your financial account statement, it indicates that you successfully purchased live sports, music concert, or theatre admission tickets through their digital web platform.
Unlike competing ticket marketplaces that tack on heavy buyer service fees at the final payment checkout screen, this platform operates on a transparent model where buyers pay the exact listed price. The underlying transaction is a No-fee ticket marketplace purchase, covering admission tickets supplied by independent third-party sellers without hidden checkout surcharges or unexpected add-on costs.
To check your active order status, view mobile ticket delivery instructions, or download digital entry barcodes, log into your registered user account dashboard on their official website. If you cannot attend the live performance, you can also utilize their marketplace platform to list your purchased seats for resale with zero seller listing commissions. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Review TickPick Order Log into tickpick.com/account/orders to inspect your ticket transfer status.
- Check BestPrice Guarantee TickPick offers price matching credit if identical seats are found cheaper on competing exchanges.
Refunds and Cancellation
TickPick orders are final once confirmed by the platform. If an event is canceled by the venue or performer without rescheduling, TickPick issues a 100% cash refund or 110% credit.
If you cannot use your tickets, you can list them for resale on TickPick with zero listing fees.
Why did TickPick LLC charge my card or bank account?
Charges from TickPick LLC under statement descriptor "TICKPICK *ORDER" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with TickPick LLC?
Log in to your TickPick LLC account portal at https://support.tickpick.com to cancel your subscription or request an order adjustment.
Part of a family
TICKPICK *ORDER is one of the Chase statement codes lines — see the whole family decoded.
Independent reference — not affiliated with TickPick LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- TickPick Buyer Trust Guarantee https://www.tickpick.com/buyer-trust-guarantee
- Consumer Financial Protection Bureau Commercial Pricing Review https://www.consumerfinance.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges