The short answer
A legacy event or club concert ticketing descriptor originally powered by Ticketfly, now managed under parent company Eventbrite. Used by independent rock venues.
Decoding TICKETFLY *EVENT
A bank or credit card statement descriptor showing TICKETFLY *EVENT relates to a legacy ticketing purchase processed through systems now managed by Eventbrite, Inc. (Ticketfly). Although Ticketfly was acquired and integrated into Eventbrite years ago, certain independent music venues, clubs, and regional promoters continue using legacy merchant accounts that output this specific billing name on cardholder statements.
When you notice this charge on your financial statement, it typically represents general admission tickets purchased for local live music concerts, comedy shows, or indie club events. The underlying transaction is a Club and concert ticketing purchase, covering entry fees, box office commissions, and processing charges associated with independent entertainment venues and promoters.
To verify the details of the event or retrieve your digital ticket barcodes, log into your account portal using the email address used during checkout. Because ticketing and refund policies are dictated by individual venue organizers rather than the platform itself, you should reach out to the venue box office or customer support if you need to request assistance or inquire about event changes. Keeping close track of your monthly statements ensures complete financial security and prevents unexpected surprises from recurring charges.
- Check Eventbrite Account Tickets purchased through legacy Ticketfly portals link directly into Eventbrite user profiles.
- Match Venue Receipt Confirm whether you attended a performance at a local music club or bar.
Disputes and Support
Customer support and refund claims for Ticketfly-branded transactions are handled directly through Eventbrite customer care.
Tickets are subject to the local club's cancellation terms.
Why did Eventbrite, Inc. (Ticketfly) charge my card or bank account?
Charges from Eventbrite, Inc. (Ticketfly) under statement descriptor "TICKETFLY *EVENT" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Eventbrite, Inc. (Ticketfly)?
Log in to your Eventbrite, Inc. (Ticketfly) account portal at https://www.eventbrite.com/help to cancel your subscription or request an order adjustment.
Part of a family
TICKETFLY *EVENT is one of the Chase statement codes lines — see the whole family decoded.
Independent reference — not affiliated with Eventbrite, Inc. (Ticketfly). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Eventbrite Ticketfly Integration Overview https://www.eventbrite.com/help/en-us/articles/899144/ticketfly-faq/
- FTC Consumer Protection Resources https://www.ftc.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges