The short answer
The registry records PagerDuty On-Call Alerting & Incident Response Subscription as a possible interpretation of PAGERDUTY* INCIDENT. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of PAGERDUTY* INCIDENT mean?
- PAGERDUTY * INCIDENT
- Before the asterisk, "PAGERDUTY" usually names the platform or parent company. After it, "INCIDENT" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: The billing descriptor PAGERDUTY* INCIDENT on your corporate bank or credit card billing statement indicates an authorized software subscription fee billed by PagerDuty, Inc. for enterprise on-call scheduling, incident notification paging, and real-time operations management tool seat licenses used by engineering teams.
Unreviewed registry note: This charge typically appears because an engineering manager or IT administrator added new on-call responders to an active rotation schedule, or because a monthly or annual corporate team subscription renewed automatically on the organization payment card. Pricing scales directly based on active user seat tiers such as Professional, Business, or Enterprise plans.
Don’t recognize it? Common scenarios
Unreviewed registry note: Corporate engineering budgets often encompass multiple subscriptions managed across decentralized department leads.
- Unreviewed registry note: An IT or engineering manager added new on-call engineers or customer responders to a PagerDuty schedule.
- Unreviewed registry note: An ongoing annual or monthly team subscription renewed on the corporate credit card.
- Unreviewed registry note: International SMS and phone call notification volume exceeded plan allowances.
Frequently Asked Questions
Unreviewed registry note: Mid-cycle additions result in prorated charges reflecting the exact number of days remaining in the billing period.
How does PagerDuty bill for new users?
Unreviewed registry note: Adding users mid-cycle results in prorated charges for the remaining days of the current billing cycle.
Dispute Rights & Fraud Prevention
Unreviewed registry note: Verify internal administrative permissions immediately if an unassigned charge appears on financial statements.
Independent reference — not affiliated with PagerDuty, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- PagerDuty Pricing & User Licensing Plans https://www.pagerduty.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges