What this variant means
This registry groups this wording with OPENAI *CHATGPT SUBSCR; check the identity evidence before treating it as the same merchant.
OPENAI *CHATGPT SUBSCR reads like an OpenAI charge for a ChatGPT subscription, since it combines OpenAI's name with its ChatGPT product. OpenAI's help pages explain how to check ChatGPT subscription and API credit purchase charges, but the pages we read do not document this exact statement text. Check the invoices on the Billing page of each ChatGPT account you might use, and any Apple or Google Play subscriptions, before treating the charge as unknown.
Check the account that may have been billed
OpenAI's article on unrecognized charges asks you to check the invoices on your billing page first to confirm whether the charge matches a recent subscription or API credit purchase. It also notes that some charges are not fraudulent and may have been made by a family member or someone else who had access to the card.
OpenAI's cancellation article says to look at your purchase receipt to see which platform billed you, because a subscription bought on chatgpt.com does not appear in Apple or Google Play subscriptions. If you see more than one charge, it suggests checking for subscriptions under different ChatGPT, Apple or Google accounts.
Sources for this section: OpenAI Help: unrecognized ChatGPT or API credit purchase charges · OpenAI Help: canceling your ChatGPT subscription. See the claim limits below.
Charges after canceling
According to OpenAI, canceling stops future renewals but does not automatically refund previous charges, and you should cancel at least 24 hours before the next billing date to avoid the next charge. If you canceled less than 24 hours before that date, the next charge may already have been processed. After an ordinary cancellation, paid features stay available until the end of the current billing period.
Uninstalling the ChatGPT app does not cancel a subscription. Deleting a ChatGPT account cancels a subscription billed directly by ChatGPT but not an Apple App Store subscription, so cancel through Apple or Google Play first if that is where you subscribed.
Can OpenAI cancel a subscription if I lost access to the account email?
For subscriptions billed directly by ChatGPT, OpenAI says Support may help if you give the account or billing email plus two billing details, such as the card's last four digits or the date of the most recent charge. Never send the full card number.
Sources for this section: OpenAI Help: canceling your ChatGPT subscription. See the claim limits below.
Refunds and contacting OpenAI
OpenAI says refund eligibility depends on the purchase and your location. For subscriptions bought on chatgpt.com or through Google Play, request a refund through OpenAI Support while signed in to the account associated with the charge; for Apple App Store purchases, request it from Apple. OpenAI Support is reached through the chat bubble at the bottom right of help.openai.com, where a virtual assistant answers first.
Sources for this section: OpenAI Help: canceling your ChatGPT subscription · OpenAI Help: how to contact support. See the claim limits below.
If you did not authorize it
OpenAI says its team can investigate an unrecognized ChatGPT or API credit purchase charge and review refund eligibility, that unauthorized charges must be validated before a refund is issued, and that fraudulent activity can be reported through its Fraudulent Activity webform. It recommends contacting your bank immediately if you believe a charge is unauthorized.
If you have already opened a payment dispute, OpenAI asks you to tell Support its status; it says it cannot issue a separate refund while a dispute is active or after the bank has returned the funds. The CFPB similarly advises contacting your bank or card provider immediately about a suspected unauthorized charge.
Sources for this section: OpenAI Help: unrecognized ChatGPT or API credit purchase charges · CFPB: watch accounts closely and report suspicious card charges. See the claim limits below.
Frequently asked questions
Is OPENAI the same as OPENAI *CHATGPT SUBSCR?
The registry groups OPENAI with OPENAI *CHATGPT SUBSCR, but their shared merchant identity is unconfirmed. Ask your issuer for the merchant or ACH originator details and compare the amount and date with your own records.
The original descriptor
This line is a variant of OPENAI *CHATGPT SUBSCR in this registry. Read the evidence limits in the full entry and confirm the relationship with your issuer.
Independent reference — not affiliated with OpenAI. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
Descriptor identity corroborated · Checked 2026-11-01
Read OpenAI's unrecognized-charge, cancellation and contact-support help articles and the CFPB card-reporting page. Replaced the help-center root source, removed the boilerplate fraudRisk, the invented 48 to 72 hour refundWindow, generic cancelSteps (rewritten from OpenAI's documented flow), viaPhone, the unsourced $20 price and every-30-days claims, the L.L.C. entity name, and the claim that Support locates accounts by card. Exact descriptor text and aliases remain undocumented by OpenAI.
- The descriptor uses OpenAI's name and ChatGPT product; OpenAI documents subscription and API credit purchase charges and billing-page invoices.
OpenAI pages read do not show the exact OPENAI *CHATGPT SUBSCR text or the retained aliases as statement descriptors.
Sources: OpenAI Help: unrecognized ChatGPT or API credit purchase charges (checked 2026-11-01) · OpenAI Help: canceling your ChatGPT subscription (checked 2026-11-01) - Check billing-page invoices, the billing platform and other accounts; family members may have used the card.
Possibilities to check, not a finding about any charge.
Sources: OpenAI Help: unrecognized ChatGPT or API credit purchase charges (checked 2026-11-01) · OpenAI Help: canceling your ChatGPT subscription (checked 2026-11-01) - Platform-specific cancellation, 24-hour timing, end-of-period access, and app or account deletion effects.
Canceling does not itself refund earlier charges.
Sources: OpenAI Help: canceling your ChatGPT subscription (checked 2026-11-01) - Refund eligibility depends on purchase and location; refund routes by platform; Support via chat.
No refund window or entitlement is established.
Sources: OpenAI Help: canceling your ChatGPT subscription (checked 2026-11-01) · OpenAI Help: how to contact support (checked 2026-11-01) - OpenAI investigates unrecognized charges, recommends prompt bank contact and explains dispute interaction; CFPB advises prompt bank contact.
No liability or dispute outcome is inferred.
Sources: OpenAI Help: unrecognized ChatGPT or API credit purchase charges (checked 2026-11-01) · CFPB: watch accounts closely and report suspicious card charges (checked 2026-11-01)
- OpenAI Help: unrecognized ChatGPT or API credit purchase charges https://help.openai.com/en/articles/7242625-unrecognized-chatgpt-or-api-credit-purchase-charges
Check billing-page invoices first, possible family use, validation before refunds, the fraud webform, prompt bank contact and how active disputes affect refunds. Does not show statement descriptor text. · Checked 2026-11-01
- OpenAI Help: canceling your ChatGPT subscription https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-subscription-for-chatgpt-plus-or-chatgpt-pro
Platform-specific cancellation steps, 24-hour timing, end-of-period access, no automatic refund, duplicate-charge checks, cancel-without-access requirements and refund routes. No refund period is stated. · Checked 2026-11-01
- OpenAI Help: how to contact support https://help.openai.com/en/articles/6614161-how-can-i-contact-support
Support is reached through the chat bubble on help.openai.com, starting with a virtual assistant. No phone line or response time. · Checked 2026-11-01
- CFPB: watch accounts closely and report suspicious card charges https://www.consumerfinance.gov/consumer-tools/bank-accounts/watch-accounts-closely-when-card-data-is-hacked/
Contact the bank or card provider immediately about a suspected unauthorized charge and use the statement's reporting instructions; says nothing about this merchant or any dispute outcome. · Checked 2026-11-01
Descriptor identity corroborated · medium · About UnknownCharges