The short answer
The registry records Hertz Toll via PlatePass as a possible interpretation of Hertz Toll Charge (PlatePass). This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why am I being charged now?
Unreviewed registry note: A line item showing HERTZ TOLL CHARGE reflects an automated billing for highway or bridge tolls incurred during a vehicle rental period. Hertz Corporation uses an electronic toll payment system known as PlatePass to process cashless toll lanes. When you drive a rental vehicle through electronic toll plazas, transponders or overhead cameras log the vehicle's tag. This service, billed as Hertz Toll Charge (PlatePass), functions as a Hertz Toll via PlatePass that covers both the baseline road tolls and a daily administrative convenience fee.
Unreviewed registry note: Cardholders are frequently caught off guard because this fee rarely posts with your primary car rental invoice. Municipal toll authorities, such as E-470 or regional turnpike agencies, often take two to four weeks to verify license plate images and transmit transaction records to fleet operators. Hertz then charges the payment card from your original rental agreement in a completely separate transaction. If you passed through toll plazas across several days, daily convenience fees accumulate quickly, making the final charge noticeably higher than the baseline road tolls.
Unreviewed registry note: To inspect the specific charges, head directly to platepass.com or review your billing records on hertz.com. You can download an itemized toll receipt by entering your rental agreement number or driver's license information. The receipt displays exact plaza locations and administrative fee breakdowns. If you mounted your own personal toll transponder during the trip and were double-billed, submit your transponder statement to Hertz customer service to request a fee adjustment. If you never rented a vehicle from Hertz, contact your card issuer immediately to report the transaction as fraud.
How can I get a receipt for this toll?
Unreviewed registry note: You can look up your detailed toll receipt on the PlatePass or Hertz website using your rental agreement number and last name.
What is the administrative fee?
Unreviewed registry note: Hertz charges a daily convenience fee for using their transponder or plate-reading system, in addition to the actual cost of the toll.
Independent reference — not affiliated with Hertz Corporation. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Hertz PlatePass Info https://www.hertz.com
- PlatePass Receipt Lookup https://platepass.com
Evidence review pending · pending · About UnknownCharges