The short answer
The registry records Grafana Cloud Managed Observability & Dashboard Hosting as a possible interpretation of GRAFANA* CLOUD PRO. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of GRAFANA* CLOUD PRO mean?
- GRAFANA * CLOUD PRO
- Before the asterisk, "GRAFANA" usually names the platform or parent company. After it, "CLOUD PRO" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: The GRAFANA* CLOUD PRO bank descriptor corresponds to cloud infrastructure billing from Grafana Labs Inc., the company behind open-source Grafana software. This charge pays for Grafana Cloud Managed Observability & Dashboard Hosting, which provides hosted dashboards and telemetry monitoring systems. The descriptor may appear on statements as GRAFANA* CLOUD PRO, GRAFANA LABS, or GRAFANA NYC.
Unreviewed registry note: Most transactions represent a monthly software fee. Grafana Cloud bills users based on active team seats alongside metered data ingestion for metrics or log streams that exceed the monthly free tier allowance. Charges frequently surprise engineering managers or developers when an automated monitoring agent pushes a spike in telemetry data, or when a teammate upgrades an organization from the free tier to a paid plan.
Unreviewed registry note: To review what generated the invoice, sign in to your organization dashboard at grafana.com and navigate to the billing section under account settings. You can review detailed usage breakdowns and downgrade your stack to the free tier to prevent future billing. If nobody in your organization set up an account, notify your bank immediately to dispute the charge and obtain a replacement card.
Don’t recognize it? Common scenarios
Unreviewed registry note: Unrecognized billing from Grafana Labs Inc. typically happens when background data usage surpasses free quotas or when team members add paid seats.
- Unreviewed registry note: A Prometheus or Loki agent forwarded metrics or logs exceeding the 10k series or 50 GB monthly free allowances.
- Unreviewed registry note: An ongoing Pro subscription renewed automatically on the account card.
- Unreviewed registry note: New Grafana dashboard viewer or editor user seats were invited to your organization.
Frequently Asked Questions
What is included in the Grafana Cloud Free tier?
Unreviewed registry note: The free tier includes 10k Prometheus metric series, 50 GB of Loki logs, 50 GB of Tempo traces, and access for up to 3 users.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If unauthorized charges from Grafana Labs Inc. appear on your statement without a valid account, contact your card issuer promptly to initiate a dispute.
Independent reference — not affiliated with Grafana Labs Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Grafana Cloud Pricing & Feature Tiers https://grafana.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges