The short answer
The registry records GoToMeeting as a possible interpretation of GOTOMEETING. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
What is the GoToMeeting charge?
Unreviewed registry note: A GOTOMEETING statement descriptor appears when you or someone on your team pays for software from GoToMeeting, the video conferencing platform operated by GoTo (formerly LogMeIn, Inc.). GoToMeeting provides web conferencing and screen sharing tools for individuals and corporate teams. The charge typically posts to your credit card or bank account under GOTOMEETING or related variants like GOTO TECHNOLOGIES.
Unreviewed registry note: This charge usually stems from a monthly or annual subscription renewal. Common triggers include an auto-renewing Pro or Business license, an expired 14-day free trial that converted into a paid plan, or seat additions made by an administrator within your organization. Because annual plans renew automatically without requiring manual authorization each billing cycle, cardholders often forget about recurring software agreements established months earlier.
Unreviewed registry note: If you do not recognize this transaction, check your email for receipts from GoTo or LogMeIn, and ask coworkers or family members who share access to company cards. You can manage your subscription directly by logging into the GoTo admin center and disabling auto-renewal under the billing tab. When an unknown charge appears without any associated account or purchase history, contact GoTo customer support immediately or notify your card issuer to block unauthorized billing.
Free Trials and Subscriptions
Unreviewed registry note: The charge could also result from adding new user licenses or premium features to an existing business account.
- Step 1 Unreviewed registry note: Search your email inboxes for receipts or invoices from 'GoTo' or 'LogMeIn' to confirm the account details and billing cycle.
Can I dispute the charge with my bank?
Unreviewed registry note: If you are certain the charge is fraudulent or unauthorized and cannot resolve it with GoTo, contact your bank to report it as an unauthorized transaction.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If GoTo customer support cannot locate an active account under your email addresses, file a billing dispute with your card issuer under the Fair Credit Billing Act.
Unreviewed registry note: Reporting unauthorized charges prompts your bank to issue a temporary credit and replace compromised card numbers to prevent future billing attempts.
Independent reference — not affiliated with GoToMeeting. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
Evidence review pending · pending · About UnknownCharges