The short answer
A charge for EVGO* FAST CHARGING represents an electric vehicle DC fast charging session, monthly charging plan, or Autocharge+ fee from EVgo Services LLC.
Why it shows up like this
EVgo operates a nationwide public DC fast charging network for electric vehicles. Charging sessions are billed per kilowatt-hour or per minute depending on state regulations.
Statement lines typically appear as EVGO* FAST CHARGING, EVGO SERVICES LLC, or EVGO*AUTOCHARGE.
Common reasons for this charge
- You plugged in an EV at an EVgo fast charging dispenser and paid via credit card reader or the EVgo app.
- Your vehicle charged automatically via EVgo Autocharge+ upon plugging in.
- A monthly EVgo Plus or PlusMAX discounted charging membership fee renewed.
How to locate the invoice and cancel
- Open the EVgo App Log in to the EVgo app and review to Account > Charging History.
- Review itemized invoice Check the station location, energy delivered (kWh), session duration, and membership discounts.
- Contact EVgo Support Call 24/7 customer support at 1-877-494-3833 or submit an inquiry at support.evgo.com.
Frequently Asked Questions
What is EVgo Autocharge+?
Autocharge+ allows registered vehicles to start charging and billing automatically upon plugging the connector into the car without opening an app or tapping an RFID card.
How do I cancel an EVgo monthly membership?
Open the EVgo app, go to Account > Membership, and switch your plan back to the pay-as-you-go basic tier.
Dispute Rights & Fraud Prevention
If you do not own an EV, check whether someone added your card to an EVgo account.
If a charging station stalled or failed to deliver power while billing session initiation fees, contact EVgo customer support for a credit.
How do I dispute an interrupted EVgo charging session?
Contact EVgo support at 1-877-494-3833 with the station ID and timestamp to request a billing adjustment.
What protections apply to unauthorized transactions?
The Fair Credit Billing Act protects consumers against fraudulent credit card charges when reported promptly.
Independent reference — not affiliated with EVgo Services LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- EVgo Terms and Conditions https://www.evgo.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges