The short answer
A ticket purchase or registration fee for a workshop, seminar, community festival, or nightlife party booked via Eventbrite.
Decoding EVENTBRITE *TICKETS
A line item labeled EVENTBRITE *TICKETS indicates an independent event registration or admission pass processed through Eventbrite, Inc. Eventbrite operates an online ticketing platform used by independent organizers and venue planners. Similar to ticketing services like Ticketmaster, Etix, or ShowClix, Eventbrite serves the role of merchant of record for payment transactions across thousands of distinct events.
This charge appears immediately after you or someone in your household registers for a class or purchases tickets online. The billing description often displays generic identifiers such as EVENTBRITE *TICKETS, EB *TICKETS, or EVENTBRITE.COM rather than the specific title of the local club, charity, or seminar host. Because tickets are frequently booked weeks before the actual event date, cardholders frequently forget the initial checkout when the billing statement arrives.
To verify this charge, search your email accounts for an Eventbrite order confirmation matching the transaction amount and date. You can also log in to eventbrite.com using your primary email address to review your ticket history and download receipts. If you do not recognize the event or suspect your card details were compromised, contact Eventbrite customer support through their help center or reach out to your credit card company to report the unauthorized charge.
- Search Email Inbox Search your inbox for 'Eventbrite order confirmation' to locate the organizer name and ticket PDF.
- Log into Eventbrite Visit eventbrite.com/tickets to view all upcoming and past event registrations under your email.
Refund Process and Organizer Discretion
Eventbrite allows organizers to set their own refund terms, ranging from full refunds up to one day before the event to strict no-refund policies. When requesting a refund, your message routes directly to the organizer through Eventbrite's platform.
If an organizer fails to deliver the promised event or refuses to refund a clearly fraudulent listing, Eventbrite's Trust and Safety team provides mediation.
Why did Eventbrite, Inc. charge my card or bank account?
Charges from Eventbrite, Inc. under statement descriptor "EVENTBRITE *TICKETS" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Eventbrite, Inc.?
Log in to your Eventbrite, Inc. account portal at https://www.eventbrite.com/help to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Eventbrite, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Eventbrite Terms of Service https://www.eventbrite.com/help/en-us/articles/251399/eventbrite-terms-of-service/
- Consumer Financial Protection Bureau Commercial Payment Oversight https://www.consumerfinance.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges