Descriptor decoded

What is the FANDANGO AT HOME *VUDU charge?

Usually legit
09/04 FANDANGO AT HOME *VUDU $19.99

The short answer

A digital movie rental, digital film purchase, or TV season buy on Fandango at Home (formerly Vudu), operated by Fandango Media / NBCUniversal.

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Decoding FANDANGO AT HOME *VUDU

A statement entry showing FANDANGO AT HOME *VUDU indicates a Digital movie rental or purchase processed by Fandango Media, LLC (NBCUniversal). In early 2024, the popular video-on-demand platform Vudu was officially rebranded as Fandango at Home. While sister services like Fandango Movie Tix sell admission tickets for cinema chains like AMC Theatres Online, Fandango at Home provides digital films and television episodes streamed directly to living room devices.

This charge appears when someone in your household rents or purchases digital content through a smart television or streaming media player. Catalog rentals generally cost between $3.99 and $5.99, while brand-new theatrical releases available for early home viewing cost $19.99 to $24.99. Because the platform allows convenient one-click purchasing with saved credit cards on connected TV apps like Roku or Apple TV, children or guests often trigger these purchases accidentally while browsing movie trailers.

To review what was ordered, log into fandangoathome.com or launch the app on your television and check the Purchase History under your account profile. If you have linked your account to Movies Anywhere, newly bought titles will also appear in that shared locker. Digital orders become non-refundable as soon as playback begins, but customer support can issue a courtesy refund if you contact them before the video has been watched. If nobody in your home uses streaming apps and your card number was stolen, contact your card issuer to block unauthorized activity.

  1. Review Digital Library Log into fandangoathome.com or the smart TV app to view recent digital rentals and orders.
  2. Check Linked Movies Anywhere Purchases made via Fandango at Home automatically sync to your Movies Anywhere library.

Refund Guidelines

Digital video purchases and rentals are non-refundable once playback has started.

If a film was purchased accidentally and has not been streamed or downloaded, Fandango at Home customer support can issue a courtesy refund.

Why did Fandango Media, LLC (NBCUniversal) charge my card or bank account?

Charges from Fandango Media, LLC (NBCUniversal) under statement descriptor "FANDANGO AT HOME *VUDU" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.

How do I cancel future charges or dispute an error with Fandango Media, LLC (NBCUniversal)?

Log in to your Fandango Media, LLC (NBCUniversal) account portal at https://support.fandangoathome.com to cancel your subscription or request an order adjustment.

Part of a family

FANDANGO AT HOME *VUDU is one of the Chase statement codes lines — see the whole family decoded.

Independent reference — not affiliated with Fandango Media, LLC (NBCUniversal). Billing names and policies change; verify with the merchant or your bank before acting.

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Reviewed Sep 11, 2026 · high · About UnknownCharges