The short answer
A movie ticket purchase or monthly Cinemark Movie Club subscription renewal billed by Cinemark Holdings Inc.
Decoding CINEMARK *THEATRES
CINEMARK *THEATRES is a charge from Cinemark Holdings, Inc., one of the largest movie theater chains in the US with locations operating under the Cinemark, Century Theatres, Tinseltown, and Rave Cinemas brand names. You'll see this descriptor for two types of transactions: individual movie ticket purchases made online or through the Cinemark app, and monthly Cinemark Movie Club subscription renewals.
The flat monthly charge of $9.99 or $11.99 represents a Cinemark Movie Club membership renewal. Movie Club gives you one ticket credit per month that rolls over if unused, plus 20% off concessions every visit and waived online ticketing fees. Individual ticket purchases show as one-time amounts based on the ticket price and format (standard, IMAX, XD). The descriptor CINEMARK USA, CINEMARK MOVIE CLUB, or CENTURY THEATRES may appear instead depending on which location processed your payment.
To figure out which transaction this is, log into cinemark.com/movie-rewards and check your purchase history and Movie Club billing date. If you want to cancel the Movie Club membership, go to Your Account > Movie Club > Cancel Membership — any accumulated ticket credits remain valid for up to 6 months after cancellation. Individual tickets are fully refundable up to the scheduled showtime. For billing questions, reach Cinemark Guest Services at cinemark.com/contact-us.
- Review Cinemark Account Log into cinemark.com/movie-rewards to check your Movie Club billing date and unused ticket credits.
- Verify Unused Credits Unused Cinemark Movie Club credits roll over each month and never expire for active members.
Cancellation Terms
Cinemark Movie Club memberships can be cancelled online at any time with no long-term commitment. Any accumulated ticket credits remain valid for up to 6 months after cancellation.
Individual tickets reserved online are fully refundable up to the scheduled showtime.
Why did Cinemark Holdings, Inc. charge my card or bank account?
Charges from Cinemark Holdings, Inc. under statement descriptor "CINEMARK *THEATRES" usually correspond to authorized direct purchases, digital orders, or recurring membership renewals.
How do I cancel future charges or dispute an error with Cinemark Holdings, Inc.?
Log in to your Cinemark Holdings, Inc. account portal at https://www.cinemark.com/contact-us to cancel your subscription or request an order adjustment.
Independent reference — not affiliated with Cinemark Holdings, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Cinemark Movie Club Terms and Conditions https://www.cinemark.com/movie-club-terms
- FTC Consumer Advice on Digital Movie Subscriptions https://www.ftc.gov
Reviewed Sep 11, 2026 · high · About UnknownCharges