The short answer
A charge from CHASE* PAYMENT SOLN represents a monthly merchant account fee, POS terminal lease, or payment processing statement fee from JPMorgan Chase Bank, N.A. (Chase Payment Solutions / Paymentech).
Why it shows up like this
Chase Payment Solutions (formerly Chase Paymentech) is the direct merchant acquiring arm of JPMorgan Chase Bank, providing credit card processing, Smart Terminals, and e-commerce checkouts.
Descriptors include CHASE* PAYMENT SOLN, CHASE PAYMENTECH, or CHASE MERCHANT SVC, typically billing monthly statement fees ($10-$25) or debiting discount processing fees.
Common reasons for this charge
- A monthly merchant account maintenance or statement delivery fee.
- A Chase POS terminal rental or software fee for card swipe hardware.
- An adjustment, chargeback dispute fee, or PCI compliance assessment.
How to locate the invoice and cancel
- Sign in to Chase Business Online Go to chase.com/business and log in to your merchant dashboard.
- Access Merchant Statements review to Merchant Services > Statements & Activity to view itemized fee schedules.
- Contact Business Banker Call Chase Merchant Services at 1-888-886-8869 to adjust services or cancel terminal rentals.
Frequently Asked Questions
Is Chase Payment Solutions the same as Chase Paymentech?
Yes, JPMorgan Chase rebranded its merchant acquiring services to Chase Payment Solutions.
How do I stop monthly Chase merchant fees?
You must contact Chase Merchant Services at 1-888-886-8869 to formally close your merchant processing MID (Merchant ID).
Dispute Rights & Fraud Prevention
If your business does not operate a Chase merchant account, contact Chase commercial fraud support immediately.
Electronic banking debits are subject to Regulation E and banking guidelines within 60 days of the statement date.
How do I contact Chase Merchant Services?
Call Chase at 1-888-886-8869 or visit chase.com/business/merchant-services.
How long does a commercial dispute investigation take?
Banks generally conclude electronic debit inquiries within 10 to 45 business days.
Independent reference — not affiliated with JPMorgan Chase Bank, N.A.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Chase Merchant Services Agreement https://www.chase.com
- CFPB: Commercial Payment & Acquirer Oversight https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges