The short answer
This auto-draft is for your CenturyLink high-speed internet or digital home phone service.
Why is CenturyLink charging my card?
The charge CENTURYLINK*AUTO PAY is generated by Lumen Technologies (operating as CenturyLink or Quantum Fiber). This is the automated monthly draft for your broadband internet or home phone subscription.
Many CenturyLink customers are on a 'Price for Life' plan, meaning the base rate should not change. If this charge increases, it is usually because a promotional discount ended, a payment was returned (incurring an NSF or late fee), or you requested a service call that involved inside wiring repairs.
- Sign in to the My CenturyLink app or web portal.
- Download the PDF version of your bill to verify that your 'Price for Life' base rate remains intact.
- Contact support at 1-800-201-4099 if you see unexpected 'Internet Cost Recovery' fees.
Independent reference — not affiliated with CenturyLink. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CenturyLink Official Billing Help https://www.centurylink.com
- SEC Edgar - CenturyLink https://www.sec.gov
Reviewed Aug 31, 2026 · high · About UnknownCharges