The short answer
CCP GAMES *EVE ONLINE is an authentic recurring subscription or virtual currency charge from CCP hf (Pearl Abyss) for EVE Online, covering Omega clone state subscriptions, PLEX, and ship SKINs.
Understanding CCP Games Charges
CCP GAMES *EVE ONLINE is a recurring charge from CCP hf (Pearl Abyss), the Icelandic game development studio behind EVE Online. EVE Online is a persistent space-based MMORPG where players control starships across a vast player-driven economy called New Eden. The game runs on a subscription model: free-to-play accounts have the Alpha clone state with limited capabilities, while paying subscribers access the full Omega clone state with access to advanced ships and skills.
Most charges appear as a monthly Omega subscription renewal at $19.99. Multi-month packages reduce the per-month cost — three months is typically $38.97, six months around $65.94. Beyond subscriptions, CCP Games also sells PLEX (Pilot License Extension), an in-game tradeable currency that can be purchased with real money or earned in-game. PLEX is used to buy additional Omega time, cosmetic ship SKINs, Multiple Character Training (MCT) certificates, and other in-game items. If the amount on your statement doesn't match a simple monthly fee, a PLEX pack purchase is likely the reason.
To verify the charge, log into your account at secure.eveonline.com and check Account Management for subscription history and transaction logs. Order confirmations are also sent by email from [email protected]. If the charge is unrecognized, call CCP Games support at 1-888-294-8844. To cancel future Omega renewals, go to Account Management, click Subscriptions, and select Cancel Subscription — your account reverts to Alpha status when the current paid term expires. Refund requests for unintended renewals are considered within 14 days if you have not logged into the game servers during the renewed period.
- Monthly recurring renewal for EVE Online Omega Clone status ($19.99/month)
- Purchase of PLEX (Pilot License Extension) in-game tradeable currency packs
- Multiple Character Training (MCT) certificates or cosmetic ship SKIN packages
- Authorized sci-fi MMO subscription purchase made by a family member
- Check whether anyone in your household plays EVE Online on PC or Mac.
- Visit secure.eveonline.com and log into your account to inspect subscription history and transaction logs.
- Check your email inbox for order confirmations sent from [email protected].
How do I cancel an EVE Online Omega subscription?
Sign into secure.eveonline.com, open the Account Management menu, click Subscriptions, and select Cancel Subscription before renewal.
Can I get a refund for an unintended Omega renewal?
CCP Games considers refund requests filed through support.eveonline.com within 14 days if the player has not logged into game servers during the renewed period.
Independent reference — not affiliated with CCP hf (Pearl Abyss). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- EVE Online Official Portal https://www.eveonline.com/
- CCP Games Customer Support & Billing https://support.eveonline.com/
Reviewed Sep 11, 2026 · high · About UnknownCharges