The short answer
CAPCOM *GAMES STORE represents an authentic purchase from Capcom U.S.A., Inc., creators of legendary gaming franchises including Resident Evil, Monster Hunter, Street Fighter, and Mega Man.
Why Capcom Appears on Your Credit Card
A charge showing up as CAPCOM *GAMES STORE on your credit card or debit card statement comes from Capcom U.S.A., Inc. This is the American subsidiary of the Japanese video game publisher behind franchises like Resident Evil, Monster Hunter, Street Fighter, and Mega Man. When you see this line item, it indicates a direct purchase for Capcom U.S.A. Video Games, Character Passes & DLC, or physical gaming merchandise through one of Capcom's online storefronts. The billed amount typically ranges between $19.99 and $69.99 depending on whether you bought a standalone game release or an optional expansion pack.
Transactions with this label post when someone in your household purchases a digital game or in-game content. Common triggers include character fighter passes, cosmetic packs, story expansions, or in-game currency. These purchases often occur through Capcom's web portal or platform integrations linked directly to your payment card. If you share your computer or gaming console with family members or roommates, someone in your home may have bought a title without telling you. Check your email for an electronic receipt sent by Capcom or your gaming platform matching the purchase date.
If you recognize the game title, no further action is needed because this is a standard one-time charge rather than a recurring subscription. If no one in your home authorized the transaction, start by checking your Capcom account order history at capcom-support.com. You can also call Capcom customer support directly at 1-888-294-8844 to verify the account and console associated with the purchase. If Capcom or your digital platform cannot locate the transaction under your credentials, contact your credit card issuer immediately to report unauthorized card usage and dispute the line item.
- Digital video game purchase (Resident Evil, Monster Hunter, Street Fighter, or Dragon's Dogma)
- Purchase of Year 1/Year 2 Character Fighter Passes or in-game fighter coins
- Monster Hunter expansion DLC purchase (such as Sunbreak or Iceborne)
- Authorized gaming purchase made by a family member
- Check whether anyone in your home plays Street Fighter, Monster Hunter, or Resident Evil.
- Check the player's gaming platform order receipts (Steam, PlayStation, or Capcom account).
- Check your email inbox for order confirmations sent from capcom.com or console stores.
Can digital Capcom games or DLC be refunded?
Digital game refunds are governed by the platform storefront where the game was bought (such as Steam's 2-hour/14-day policy).
How do I reach Capcom customer support?
Visit capcom-support.com to submit a ticket with your game platform and transaction details.
Independent reference — not affiliated with Capcom U.S.A., Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Capcom Official Portal https://www.capcom.com/
- Capcom Customer Support Portal https://www.capcom-support.com/
Reviewed Sep 11, 2026 · high · About UnknownCharges