The short answer
A charge for BISTROMD* DIET MEALS represents a doctor-designed weight loss meal delivery subscription from BistroMD, LLC.
Why it shows up like this
BistroMD delivers frozen, physician-designed diet meals (men's, women's, gluten-free, heart-healthy, diabetic) on an ongoing weekly delivery program.
Statement lines appear as BISTROMD* DIET MEALS, BISTROMD LLC, or BISTROMD*HEALTH MEAL.
Common reasons for this charge
- Your weekly 5-day or 7-day BistroMD meal plan billed automatically on your weekly processing day.
- An introductory discount program transitioned into standard weekly meal billing.
- An authorized family member ordered a specialized diet program.
How to locate the invoice and cancel
- Log in to BistroMD.com Go to bistromd.com and sign in to access your My BistroMD member portal.
- Manage Delivery Program review to Account > Plan Settings to review upcoming menus, delivery dates, and meal customizations.
- Pause or Cancel Membership Click Cancel Subscription or call BistroMD Customer Service at 1-866-401-3438 before your weekly cutoff.
Frequently Asked Questions
What is BistroMD's weekly cancellation deadline?
All order modifications, skips, and cancellations must be submitted by Wednesday at 5:00 PM EST prior to the following week's shipment.
Can I skip a week on BistroMD without cancelling?
Yes. You can skip individual weeks or pause deliveries on the interactive delivery schedule in your online account.
Dispute Rights & Fraud Prevention
If you did not enroll in BistroMD, verify whether someone in your household started a weight loss program.
If you cancelled prior to the Wednesday cutoff but were billed, contact customer support to issue an immediate credit.
How do I reach BistroMD Support?
Call 1-866-401-3438 or email [email protected].
What should I do if unauthorized food charges occur?
Contact your bank to dispute fraudulent transactions under federal billing protections.
Independent reference — not affiliated with BistroMD, LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- BistroMD Terms and Conditions https://www.bistromd.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges