The short answer
BENTOBOX *RESTAURANT is a legitimate charge from BentoBox (a Fiserv company), an e-commerce and website technology provider that powers direct online takeout and delivery for independent restaurants.
Why BentoBox Appears on Your Credit Card
A line item showing BENTOBOX *RESTAURANT on your credit card or bank statement points to a food or beverage transaction processed through BentoBox (Fiserv). BentoBox is an e-commerce platform that powers BentoBox Restaurant Online Ordering & Direct Takeout for independent dining spots and cafes nationwide. Instead of redirecting you to third-party delivery apps, local eateries use this software to take orders directly on their own websites. Because BentoBox handles the underlying payment gateway, its corporate name frequently appears alongside or in place of the restaurant's local brand.
Most people see this charge after ordering dinner takeout or scheduling direct food delivery from a neighborhood spot. Transactions generally range from $20.00 to $110.00, matching typical dining bill totals with tax and tip included. You might also spot this line if you bought a digital gift card through a restaurant website or placed a deposit for private dining catering. The descriptor on your statement often lists a phone number such as 1-800-474-1234 or references New York, where BentoBox was founded.
To confirm what you bought, search your email inbox for the restaurant's name or keywords like "BentoBox" and "online order confirmation." Compare the date and exact dollar total on your statement with any recent digital receipts. If food was missing or never delivered, contact the restaurant directly because their kitchen staff manages meal preparation and fulfillment. If neither you nor anyone in your household placed a recent food order, call your card provider to report the potential fraud and dispute the transaction.
- Direct online pickup or delivery order placed on an independent restaurant's website
- Digital restaurant gift card purchased for a friend or family member
- Catering deposit or private event booking fee paid online
- Restaurant merchandise, bottled sauces, or cookbook purchase
- Recall if you recently ordered food directly from a local restaurant's official webpage.
- Check your email inbox for an order receipt containing the restaurant's name and BentoBox powered footer.
- Check the charge amount against the total price of your recent takeout meal.
Why didn't the restaurant's name show up as the sole merchant?
BentoBox operates the payment gateway for independent restaurants, so their name or prefix frequently accompanies the restaurant's trade name on bank statements.
Who should I contact if my food order had missing items?
Contact the specific restaurant where you ordered directly, as their staff prepares and packages the food.
Independent reference — not affiliated with BentoBox (Fiserv). Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- BentoBox Hospitality Platform https://www.getbento.com/
- BentoBox Terms of Service https://www.getbento.com/terms/
Reviewed Sep 11, 2026 · high · About UnknownCharges