The short answer
The registry records BentoBox Restaurant Online Ordering & Direct Takeout as a possible interpretation of BENTOBOX *RESTAURANT. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of BENTOBOX *RESTAURANT mean?
- BENTOBOX * RESTAURANT
- Before the asterisk, "BENTOBOX" usually names the platform or parent company. After it, "RESTAURANT" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why BentoBox Appears on Your Credit Card
Unreviewed registry note: A line item showing BENTOBOX *RESTAURANT on your credit card or bank statement points to a food or beverage transaction processed through BentoBox (Fiserv). BentoBox is an e-commerce platform that powers BentoBox Restaurant Online Ordering & Direct Takeout for independent dining spots and cafes nationwide. Instead of redirecting you to third-party delivery apps, local eateries use this software to take orders directly on their own websites. Because BentoBox handles the underlying payment gateway, its corporate name frequently appears alongside or in place of the restaurant's local brand.
Unreviewed registry note: Most people see this charge after ordering dinner takeout or scheduling direct food delivery from a neighborhood spot. Transactions generally range from $20.00 to $110.00, matching typical dining bill totals with tax and tip included. You might also spot this line if you bought a digital gift card through a restaurant website or placed a deposit for private dining catering. The descriptor on your statement often lists a phone number such as 1-800-474-1234 or references New York, where BentoBox was founded.
Unreviewed registry note: To confirm what you bought, search your email inbox for the restaurant's name or keywords like "BentoBox" and "online order confirmation." Compare the date and exact dollar total on your statement with any recent digital receipts. If food was missing or never delivered, contact the restaurant directly because their kitchen staff manages meal preparation and fulfillment. If neither you nor anyone in your household placed a recent food order, call your card provider to report the potential fraud and dispute the transaction.
- Unreviewed registry note: Direct online pickup or delivery order placed on an independent restaurant's website
- Unreviewed registry note: Digital restaurant gift card purchased for a friend or family member
- Unreviewed registry note: Catering deposit or private event booking fee paid online
- Unreviewed registry note: Restaurant merchandise, bottled sauces, or cookbook purchase
- Unreviewed registry note: Recall if you recently ordered food directly from a local restaurant's official webpage.
- Unreviewed registry note: Check your email inbox for an order receipt containing the restaurant's name and BentoBox powered footer.
- Unreviewed registry note: Check the charge amount against the total price of your recent takeout meal.
Why didn't the restaurant's name show up as the sole merchant?
Unreviewed registry note: BentoBox operates the payment gateway for independent restaurants, so their name or prefix frequently accompanies the restaurant's trade name on bank statements.
Who should I contact if my food order had missing items?
Unreviewed registry note: Contact the specific restaurant where you ordered directly, as their staff prepares and packages the food.
Independent reference — not affiliated with BentoBox (Fiserv). Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- BentoBox Hospitality Platform https://www.getbento.com/
- BentoBox Terms of Service https://www.getbento.com/terms/
Evidence review pending · pending · About UnknownCharges