The short answer
BEAN BOX *COFFEE is a legitimate recurring subscription charge from Bean Box Inc. for specialty whole bean coffees curated from Seattle and Pacific Northwest micro-roasters.
Why Bean Box Appeared on Your Statement
A descriptor reading BEAN BOX *COFFEE on your statement comes from Bean Box Inc., an artisan coffee subscription service based in Seattle, Washington. This charge represents a Bean Box Pacific Northwest Coffee Subscription, which delivers whole bean or freshly ground specialty coffees sourced from independent micro-roasters across Seattle, Portland, and neighboring regions. Depending on the plan you chose, the charge reflects either a coffee tasting flight of four sample roasts or full 12-ounce coffee bag shipments.
This recurring payment typically processes on a weekly, bi-weekly, or monthly schedule directly tied to your delivery frequency. Standard shipments generally range between $16.50 and $48.00 per billing cycle. Many customers first sign up through a discounted promotional sampler box or receive a multi-month gift subscription from a friend. Once the promotional period or prepaid gift credits run out, the account transitions into an auto-renewing subscription charged to the card on file before each roast date. You may also see an unexpected balance if you added an artisan chocolate tasting pairing or extra whole bean bag to your regular order.
If you want to review your shipments or cancel your deliveries, log in to your account at beanbox.com and navigate to the Subscriptions section under Account settings. Bean Box lets you skip an upcoming order, change your roast frequency, or cancel future cycles without hidden cancellation fees. Coffee orders are roasted to order and become non-refundable once roasting begins, but the company will replace packages that arrive damaged. For billing questions or help closing an account, you can contact their Seattle customer support team at 1-888-923-8596 or email [email protected].
- Monthly or bi-weekly renewal of Bean Box coffee tasting flight or coffee bag subscription
- Automated transition from an introductory promotional coffee sampler
- Annual or seasonal multi-month prepaid gift subscription renewal
- Coffee + Artisan Chocolate tasting box add-on purchase
- Check whether you or someone in your home receives coffee samplers from Bean Box.
- Sign in to beanbox.com and navigate to Account > Subscriptions.
- Review upcoming roast dates and download official payment receipts.
Can I pause my Bean Box deliveries while traveling?
Bean Box allows members to pause, skip shipments, or change delivery schedules directly in account settings anytime before the next roast date.
How do I contact Bean Box customer support?
Call 1-888-923-8596 or email [email protected].
Independent reference — not affiliated with Bean Box Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Bean Box Terms of Service https://beanbox.com/terms-of-service
- Bean Box Support and FAQ https://beanbox.com/contact-us
Reviewed Sep 11, 2026 · high · About UnknownCharges