The short answer
This is a legitimate charge from Wix.com.
What is the WIX.COM charge?
A credit card statement entry reading WIX.COM represents a payment made to Wix.com for website building subscriptions, custom domain name registrations, or business email hosting services. As a popular cloud based web development platform, Wix enables individuals and small businesses to design, launch, and manage professional websites. When users maintain active hosting packages or premium site features, subscription renewals process under this merchant descriptor.
Most recurring charges from this platform occur automatically because subscription renewal settings remain active by default upon initial account setup. If you built a website previously and forgot to cancel your hosting plan before the annual or monthly renewal date, your credit card gets billed automatically. Reviewing your billing dashboard or using the official online charge lookup tool helps identify which specific project triggered the payment.
To verify the transaction details or stop future billings, log into your user dashboard and navigate to the subscription management tab to cancel services. If you do not recognize the charge and suspect your payment credentials were used without your authorization, contact your bank immediately to file a formal dispute and secure your account.
Automatic Renewals and the Charge Locator
Wix subscriptions are set to auto-renew by default. If you built a website a year ago and forgot to cancel, you will be billed for the next year automatically.
Wix provides a public 'Charge Locator' tool (wix.com/billing/lookup) where you can enter the invoice number from your bank statement and the last 4 digits of your card to see exactly what the charge was for.
- Step 1 Use the Wix Charge Locator tool. If you have an account, log in and check the Billing History tab.
- Step 2 Check all your alternate email addresses (and those of your family members). You may have created a Wix account under a different email.
I got an email saying my Wix account will expire unless I pay. Is it real?
Scammers frequently send fake 'Wix subscription renewal' phishing emails. Never click links in those emails; always type wix.com directly into your browser to check your billing.
Dispute Rights & Fraud Prevention
Cardholders maintain standard consumer protection rights regarding unauthorized software subscriptions or online billings. Contacting your bank promptly ensures timely resolution if fraudulent charges appear on your statement.
Frequently asked questions
Is the WIX.COM charge legitimate?
If you authorized a payment to Wix.com, then yes. This is the statement descriptor used by Wix.com. Wix.com
Independent reference — not affiliated with Wix.com. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov
Reviewed Aug 5, 2026 · low · About UnknownCharges