The short answer
The registry records Upserve Restaurant POS & Analytics (Lightspeed) as a possible interpretation of UPSERVE* BY LIGHTSPEED. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of UPSERVE* BY LIGHTSPEED mean?
- UPSERVE * BY LIGHTSPEED
- Before the asterisk, "UPSERVE" usually names the platform or parent company. After it, "BY LIGHTSPEED" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A statement entry reading UPSERVE* BY LIGHTSPEED represents a monthly restaurant point-of-sale software subscription, analytics fee, or payment processing charge from Lightspeed Commerce Inc. / Upserve. Hospitality businesses and restaurant operators rely on this specialized platform for floor management, guest orders, and payment clearing.
Unreviewed registry note: To review itemized billing statements or manage your restaurant software account, log into your management dashboard online. If your establishment does not utilize this point-of-sale system, report the unauthorized charge to your commercial card provider immediately to initiate a formal billing dispute within required merchant banking dispute time windows.
Common reasons for this charge
Unreviewed registry note: Software licenses, hardware maintenance, and payment processing fees generate these recurring commercial charges.
- Unreviewed registry note: A monthly SaaS software license fee for Upserve POS terminals or Upserve Analytics.
- Unreviewed registry note: Kitchen display system (KDS) or online ordering module subscription renewals.
- Unreviewed registry note: A payment processing charge from a restaurant using Upserve Payments.
Frequently Asked Questions
Unreviewed registry note: Understanding corporate acquisitions and contract terms clarifies ongoing billing obligations.
Is Upserve now part of Lightspeed?
Unreviewed registry note: Yes, Upserve was acquired by Lightspeed Commerce in 2020 and transitioned into the Lightspeed Restaurant product family.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If your restaurant does not use Upserve, report the unauthorized charge to your commercial card provider.
How do I contact Upserve support?
Unreviewed registry note: Call 1-855-664-3887 or visit upserve.com/support.
Independent reference — not affiliated with Lightspeed Commerce Inc. / Upserve. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Upserve Master Terms of Service https://upserve.com
- FTC: Commercial POS & Merchant Standards https://www.ftc.gov
Evidence review pending · pending · About UnknownCharges