What is the SHUTTERFLY *PRINTS & GIFTS charge?

Why Shutterfly Appeared on Your Statement

When you see the SHUTTERFLY *PRINTS & GIFTS descriptor on your bank account or credit card statement, it indicates a verified e-commerce retail purchase from Shutterfly, LLC. Based in San Jose, California, this popular online platform specializes in personalized photo products such as custom hardcover photo books, holiday greeting cards, wedding invitations, canvas wall art, and standard photographic prints.

Unlike software services or recurring media subscriptions, this transaction represents a one-time product order rather than an ongoing billing cycle. These charges typically occur when you or a member of your household orders custom photo gifts during the winter holiday season, prints pictures after a family vacation, or purchases custom stationery and announcements for a major life milestone.

To verify the exact details of the purchase, check your email inbox for an official order confirmation message or sign into your Shutterfly customer account and review your online order history. If you did not place the order, confirm whether another household member made a purchase before contacting customer support or reporting the charge to your card issuer.

• Order of customized holiday greeting cards, wedding invitations, or birth announcements
• Purchase of a bound hardcover photo book or photo album
• Canvas wall art, custom calendars, mugs, or photo gift orders
• Shipping and handling charges for promotional 'free photo prints' campaigns

1. Check with household members to see if anyone ordered photo books or holiday cards.
2. Sign in to shutterfly.com and check My Account > Order History.
3. Match the transaction amount with the order confirmation email from Shutterfly.

Verified sources

Every claim on this page is checked against official sources — open them to confirm before you call your bank.

• Shutterfly Terms of Use https://www.shutterfly.com/terms
• Shutterfly Help Center https://support.shutterfly.com