The short answer
The registry records ShopKeep iPad Retail POS (Lightspeed) as a possible interpretation of SHOPKEEP* POS RETAIL. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of SHOPKEEP* POS RETAIL mean?
- SHOPKEEP * POS RETAIL
- Before the asterisk, "SHOPKEEP" usually names the platform or parent company. After it, "POS RETAIL" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: The descriptor SHOPKEEP* POS RETAIL on your financial statement represents a merchant software subscription or credit card processing fee billed by Lightspeed Commerce Inc. / ShopKeep. ShopKeep specializes in providing iPad-based point-of-sale software, inventory tracking, and register hardware management solutions for independent retail shops, boutique stores, bakeries, and local cafes.
Unreviewed registry note: This recurring charge appears on your business bank account because your retail establishment maintains an active software license subscription or merchant processing agreement. Statement entries may display variations like ShopKeep Inc or store-specific alphanumeric prefix codes depending on your contracted pricing tier, gateway fees, and the total number of active register terminals currently operating in your store.
Common reasons for this charge
Unreviewed registry note: Business owners typically incur these charges for register software licenses, merchant processing services, or hardware subscriptions.
- Unreviewed registry note: A monthly SaaS software subscription for an active ShopKeep register license.
- Unreviewed registry note: ShopKeep Payments processing fees or monthly gateway statement fees.
- Unreviewed registry note: A customer purchase at a small business or coffee shop using ShopKeep register hardware.
Frequently Asked Questions
Is ShopKeep part of Lightspeed?
Unreviewed registry note: Yes, ShopKeep was acquired by Lightspeed Commerce in 2020 to expand its small business iPad retail POS services.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If your business does not use ShopKeep, contact customer care and report the unauthorized transaction to your bank.
How do I contact ShopKeep support?
Unreviewed registry note: Call 1-888-211-5188 or visit shopkeep.com/support.
Independent reference — not affiliated with Lightspeed Commerce Inc. / ShopKeep. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- ShopKeep Merchant Terms of Service https://www.shopkeep.com
- CFPB: Commercial Payment Processing Protections https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges