The short answer
A charge from SHIFT4* PAYMENTS POS represents merchant processing fees, POS terminal SaaS subscriptions ($79/mo), or venue payment transactions from Shift4 Payments, Inc.
Why it shows up like this
Shift4 operates payment processing for restaurants, hospitality, sports stadiums, and e-commerce through SkyTab POS, DOLLARS ON THE NET, and VenueNext.
Descriptors include SHIFT4* PAYMENTS POS, SHIFT4 PAYMENTS, or S4* [MERCHANT], representing merchant monthly software charges or consumer venue purchases.
Common reasons for this charge
- A monthly SkyTab POS hardware or software subscription fee ($29.99 to $79.99/mo).
- Merchant acquiring fees or monthly gateway access charges.
- A food, beverage, or ticket purchase made at a sports arena, hotel, or theme park using Shift4 processing.
How to locate the invoice and cancel
- Sign in to Shift4 Lighthouse Go to lh.shift4.com and log in with your merchant credentials.
- View Statements review to Statements & Reports to download monthly fee statements.
- Manage Subscriptions Contact Shift4 support at 1-888-276-2108 to adjust terminal subscriptions.
Frequently Asked Questions
Why did Shift4 charge my card at a concert or stadium?
Shift4 powers point-of-sale concessions and cashless checkout at hundreds of stadiums, arenas, and entertainment venues across the United States.
How do I cancel a Shift4 SkyTab subscription?
Contact your assigned Shift4 representative or call 1-888-276-2108 prior to contract renewal.
Dispute Rights & Fraud Prevention
If you did not authorize this transaction, check recent receipts from venues, hotels, or restaurants.
Dispute unauthorized charges with your credit card issuer within 60 days under the Fair Credit Billing Act.
How do I report an unrecognized Shift4 charge?
Call Shift4 customer service at 1-888-276-2108 or file a dispute with your card issuer.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
Independent reference — not affiliated with Shift4 Payments, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Shift4 Merchant Agreement & Terms https://www.shift4.com
- CFPB: Payment Processor Disclosures https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges